Usually the bill is payable by 10 monthly instalments starting in April and finishing in January. If someone takes over a property part way through the year the rates bill is divided over the remaining months of the instalment period. Ratepayers who fall behind with their payments may lose the right to pay by instalments. In such cases we will issue a reminder and if the bill remains unpaid a summons to the Magistrates’ Court.
You can pay by cash, crossed cheque, debit card or credit card at the cash office at the Council House or at any of the local housing offices.
Internet
You can pay using all major debit and credit cards by using our ‘Online payments’ service. Please use the following link to make an online payment: Online Payments Service.
Direct Debit
Please pay by Direct Debit if you can. This is the most efficient way of paying your business rates.
A guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. Your instruction to your bank stays in force until you cancel it. There is no need to cancel it at the end of each year.
To pay by direct debit you will need to complete a direct debit mandate.
You can set up a Direct Debit for your Business Rates using our secure online direct debit mandate form.
Alternatively, you can still fill in a paper mandate : Download a direct debit mandate now.
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Debit Card
You can pay by debit card at any of the council payment offices or by telephoning 0845 600 1982. Please have your account number and your debit card with you when you phone.
Credit Card
You can pay by credit card at any of the council payment offices or by telephoning 0845 600 1982. Please have your account number and your credit card with you when you phone.
Cash
Do not send cash by post if you can avoid it, but if you do, always register it. Please bring your bill with you when you pay.
Cheques
Cheques and postal orders should be made payable to "Derby City Council" , not any individual officer.
Please let us have the whole bill if you want a receipt. You will only be given a receipt if you ask for one when you pay. Receipts cannot be given after the date of payment. Post-dated cheques will not be accepted.
Payments by post must be sent to:
Director of Finance. PO Box 1, The Council House, Corporation Street, Derby DE1 2XG
Standing Order
This is an arrangement between yourself and your bank. You should allow extra days for your payment to go through the clearing bank system.
The details you will need are:
Co-operative Bank
31 East Street
Derby
Sort code 08 90 05
Account number 61040203
Please also give the reference number shown on your bill. You will need to change your standing order each time you get a new bill.