Derby City Council’s Derby Advice service offers free confidential advice on benefits, debt and home energy. For more information on our services please use these links to other pages:

• Welfare Rights Service - for social security benefits and tax credits
• Money Advice  - for debt problems
• Energy Advice - for home energy advice, grants and schemes
• Derby Advice Training - for our training programme, and information on talks and presentations
• Customer Satisfaction and Equalities - have your say
• Derby Community Legal Advice Centre  - a new advice service

For more information on our services, contacting Derby Advice using the contact details on this page. You will also find our Adviceline numbers and useful links to other organisations on this page.

How to contact us

For further information on our service please use the below contact details, or the contact form at the bottom of this page:

Derby Advice,
Ground Floor,
The Council House,
Corporation Street,
Derby,
DE1 2FS

Our reception at Derby Advice is open from 10am to 4pm, Monday to Friday.

Telephone: 01332 256550
Fax: 01332 256560
Minicom: 01332 256555
Email: Derby.Advice@derby.gov.uk

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Adviceline numbers

• Welfare Rights Adviceline  - 01332 256550 (1pm to 4pm).
• Money Adviceline - 01332 256570
• Home Energy Advice - 01332 255004

Useful links  

You can use the links below to go to the external websites of these organisations for further help and advice:

• Derby Citizens Advice and Law Centre  gives free, independent and confidential advice on legal, money and other problems.
• Disability Direct  give advice and information for Disabled people, carers or family members, those working with disabled people, or anyone with an interest in disability issues.   
• The Pensions Service  website provides information about pensions and pensioner benefits, for those planning for the future, about to retire or already retired.
• The Department for Work and Pensions  offers a range of services to promote opportunity and independence for people of working age, people with children, the disabled and those of pensionable age. 
• Jobcentre Plus  provides help and advice on jobs and training for people who can work and financial help for those who cannot work. 
• Derby Homes  provides tenants and leaseholders with many housing services to make life easier and more convenient.
• Inland Revenue - Tax Credits Online  gives information on tax credits, what they are and if you are likely to qualify.
• For advice and information on Housing and Council Tax benefits visit Derby City Council's Housing Finance web pages.

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