Sign up to Council Tax Online

• View your council tax account details online.

• Go Green by subscribing to e-billing

With our online service you can:

• Check your account, view transactions and see the bills or correspondence we've sent to you
• Complete a direct debit mandate to set up or change your direct debit
• Pay your bill
• Sign up for e-billing
• View council tax bands for properties in Derby

Our online service now provides more information than ever before. You can see how your bill has been calculated, view your instalments, payments and even see the bills or notices we've sent to you.

Stay Secure - Secure web sites show as https:// in the web address. Always check a site is secure before entering your personal details.

Online Correspondence and Bills - We are aware that correspondence and bills viewed online are currently showing in a small size font and we are working to correct this. To read these more easily, you can change the text size in your web browser to make it bigger. If you are using Internet Explorer , select View > Text Size then Larger or Largest.

Click on the banner below to securely access our online service.

 Log In to Council Tax Online

Step by Step guide to signing up for Council Tax Online -  1.78Mb

The Step by Step guide explains how to create your own username and password then request your PIN number. You will need a PIN number to complete the sign up process so please make sure that you 'Request a PIN' after creating your username.

Don't forget to switch to E-billing!

E-billing means that instead of sending you paper bills. we'll send you an email with a hyperlink enabling you to view your bill online.

Step by Step guide to signing up for E-billing -  1.13Mb

Council Tax bill part 2 for 2008/09 - 2Mb

Council Tax bill part 2 for 2009/10 - 2Mb 

Direct Debit over the Web - now with 3 payment dates to choose from!

Direct Debit over the web enables you to complete and submit a mandate to pay your council tax by direct debit. This service validates your bank details and passes the information directly to the council tax system.

You can now choose to pay your monthly Direct Debit on 1st, 15th or 25th. 

Online Direct Debit Mandate

Step by Step guide to completing an online Direct Debit mandate -  1Mb

More flexibile and convenient payment dates are just part of the improvements we're making through our Customer Services Improvement Programme.

To use these online services you will need to have a council tax account number that begins with an 8. All bills and notices issued since July 2006 will have this number.

Security Statement

The Council Tax Online web pages are installed behind a Microsoft ISA (Internet Security and Acceleration) server which provides intrusion detection security for the site. All external traffic to the site is encrypted using a certificate installed on the ISA to 128Bit encryption.

If you are unsure about anything in the online services, please read these additional notes -  27Kb. If you still need help please email us at council.tax@derby.gov.uk.