Unless you have signed an agreement to pay twice yearly you are normally expected by law to pay 10 monthly instalments. If we send you a bill later in the year, the number of instalments goes down according to the number of months left. Your payments will normally due on the first of each month. You should check your bill carefully.
You can pay by cash, crossed cheque, debit card, credit card or postal order at the cash office at the Council House or at any of these local housing offices: Sussex Circus, Mackworth , Alvaston, Allenton and Peartree.
Internet Payments
Direct Debit Payments
Debit Card Payments
Credit Card Payments
Cash Payments
Cheques and Postal Orders
Standing Orders
Post Office
PayPoint
Internet Payments
You can pay using all major debit or credit cards by using our online payments service. Please follow this link to go to our online Payments service
Direct Debit Payments
Please pay by direct debit if you can. This is the most efficient way of paying your council tax.A guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. Your instruction to your bank stays in force until you cancel it. There is no need to cancel it at the end of each year.
To pay by direct debit you will need to complete a direct debit mandate.
You can set up a direct debit for your council tax using our secure online direct debit mandate form.
Alternatively our direct debit leaflet also includes a mandate for you to fill in and explains the advantages and guarantees offered by direct debit.
Download the direct debit mandate now.
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Debit Card Payments
You can pay by debit card at any of the council payment offices or by telephoning 0845 600 1982. Please have your council tax account number and your debit card with you when you phone.
Credit Card Payments
You can pay by credit card at any of the council payment offices or by telephoning 0845 600 1982. Please have your council tax account number and your credit card with you when you phone.
Cash
Do not send cash by post if you can avoid it, but if you do, always register it. Please bring your bill with you when you pay.
Cheques and Postal Orders
Cheques and postal orders should be made payable to Derby City Council, not any individual officer. Please let us have the whole bill if you want a receipt. You will only be given a receipt if you ask for one when you pay. Receipts cannot be given after the date of payment. Post-dated cheques will not be accepted.
You must send payments by post to:
Director of Finance. PO Box 1, The Council House, Corporation Street, Derby DE1 2XG
Standing Order
This is an arrangement between yourself and your bank. You should allow extra days for your payment to go through the clearing bank system. The details you will need are:
Co-operative Bank
31 East Street
Derby
Sort code 08 90 05 Account number 61186484
Please quote your Council Tax reference number. This will be shown on your bill and start with an 8.You will need to change your standing order each time you get a new bill.
Post Office
You will need a swipe card from us before you can use this service. This card is referenced to the address for which payment is due. If you change your address you will need a new card. You should make cheques payable to Post Office Ltd. To obtain a swipe card you should telephone the number shown at the top of your bill or contact us by email.
PayPoint
You will need a swipe card from us before you can use this service. This card is referenced to the address for which payment is due. If you change your address you will need a new card. PayPoint is for cash payments only but you can make a payment at any PayPoint outlet across the country. PayPoint collection terminals are located in newsagents, convenience stores, supermarkets, garages and off-licences.
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You can also search for your nearest collection point on the Paypoint website.
For more advice on how to pay ou can contact us by email, on Telephone number 01332 255727 or Textphone 01332 256666. More information on Council Offices and Opening Times.