Information, Advice and Services
Disabled people, young and old, may need information, advice and services to makes choices and live independently.
Social Services can assess each person's needs and where services are needed, work with other people to obtain these.
Because resources are limited we try to make sure we act fairly to help those in greatest need. We do this by carefully assessing each person's circumstances then, together, we can decide whether we can offer help. If so, we agree what services are needed and how quickly we can provide them.
Social Services may offer:
- specialist equipment to help with everyday tasks
-
adaptations or alterations to your home such as a ramp for easier access
- home care services to help you look after yourself at home
- delivery of some meals to your home
- a home shopping service
- a laundry service to help you manage
- day services
- a grant towards installing a telephone in certain circumstances
- car badges which allow you to park closer to where you are going
- a short break for you or someone who looks after you
- long term residential or nursing home care for people no longer able to live at home
- welfare benefits advice to make sure you receive all the benefits you are entitled to
- information about other services for you or for someone who looks after you
- direct payments to buy your own care and equipment
- opportunities to try independent living
- advice and support with rehousing
Services For Carers
Sometimes caring for someone can be very demanding. We may be able to help by providing advice and information, special equipment or short breaks.
How Much Will It Cost?
There is no charge for information and advice, or for working out what you need, but there may be a charge for some other services. We will explain fully what, if anything, you will have to pay for a particular service.
For some services, we may do a financial assessment to see how much you have to pay.
Getting In Touch With Social Services
Contact people at your local office if you need support and help. They will do their best to meet your needs within their resources. You can ask a friend, relative or someone else you know to contact us, if you prefer. If we cannot help, we will tell you of any other organisations which might be able to.
Derby City Social Services
29 St Mary's Gate
Derby
DE1 3NU
Telephone: 01332 717777
Minicom: 01332 206180
Fax: 01332 717360
Please also visit Equality and Diversity.