Who we are and what we do

Derby City Council set up the Derby Home Energy Advice Service – DHEAS – in October 2000, to help residents with saving energy and making homes warmer. DHEAS is based in the Council House in Derby Advice. The DHEAS Team has two dedicated staff who offer free advice and information to all of Derby’s residents on ways to improve the energy efficiency of their homes. The Service also raises awareness of grants and other schemes that could benefit homeowners, landlords and tenants. The DHEAS team has already dealt with over 10,000 enquiries since its set up. By working closely with other organisations, such as the Warm Front Team, the Service has helped over 6,000 people to make insulation and/or heating improvements to their homes.

For more information on our services please use these links to other pages:

• Energy efficiency
• Energy grants and schemes
• Fuel Poverty and Affordable Warmth in Derby
• Derby Home Energy Advice Service - Future events and advice surgeries
• Derby Home Energy Advice Service - Customer service (have your say)
• Energy grants and schemes for the over 60s
• Warm Homes for Normanton Project

You can use this link to see our most recent documents, including the Affordable Warmth Bulletin and Energy Efficiency Guide.

Derby Home Energy Advice Service provides a range of services, such as:

• giving talks and presentations to residents, community groups and key workers.
• a free Home Energy Report that shows where savings can be made; the savings that could be made by making improvements; and gives an energy rating on the property.
• organising home energy efficiency events throughout the city and attending other events, such as the Council's Eco-Fest. Fore more information on this event visit Eco-Fest. 

DHEAS promotes its service through local radio, newspapers, various magazines and gives information on the Council’s website. We also send a yearly ‘Affordable Warmth Bulletin’ to every household. This lists the main schemes available, encourages residents to contact DHEAS, and offers residents the chance to win energy-efficient prizes. You can download the most recent Affordable Warmth Bulletin  1.5Mb.

How to contact us

For further information on our service or to contact us for energy advice and information on energy efficiency grants or discounts, please use the below contact details:

Derby Home Energy Advice Service
Derby Advice,
Ground Floor,
The Council House,
Corporation Street,
Derby,
DE1 2FS

Telephone: 01332 255622 
Fax: 01332 256560
Minicom: 01332 256555
Email: Energy.AdviceTeam@derby.gov.uk

DHEAS documents

• Download the DHEAS Scheme Sheet  165Kb, for useful contacts and for details of energy efficiency grants and schemes.
• To see our Affordable Warm Strategy document please use this link: Derby's Affordable Warmth Strategy  1.15Mb.
• For our most recent annual update on the Affordable Warm Strategy download Derby's Affordable Warmth Strategy Fifth Annual Progress Report  324Kb.
• For a summary of the work of Derby Home Energy Advice Service during the period from April 2006 to March 2007 see our Annual Service Report 2007 to 2008  466Kb.  
• To see how well we're doing to reduce carbon dioxide emissions from Derby's homes, download Derby's Home Energy Conservation Act report for 2006-2007  139Kb.
• To see the Overview and Scrutiny Commission report on Derby Home Energy Advice Service, download 'Home Energy Conservation - How's Derby Doing?'  240kb.
• Download Derby's Home Energy Efficiency Guide 2007-2008  1.5Mb.  
• Download Derby's Affordable Warmth Bulletin 2007-2008  2.7Mb. 

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