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Derby. A city for all ages

 
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Housing Finance
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Housing BenefitsHousing Benefits##
#Appealing#Appealing#
#Benefit Fraud#Benefit Fraud#
#Can claims be backdated?#Can claims be backdated?#
#Can I get help with my claim at the local housing office?#Can I get help with my claim at the local housing office?#
#Change of Circumstances#Change of Circumstances#
#Discretionary Housing Payments#Discretionary Housing Payments#
#Extensions when starting work#Extensions when starting work#
#Feedback Page#Feedback Page#
#Forms#Forms#
#Going into Hospital#Going into Hospital#
#Housing Benefit and Council Tax Benefit when you are working#Housing Benefit and Council Tax Benefit when you are working#
#Housing Benefit restrictions for private tenants#Housing Benefit restrictions for private tenants#
#Housing Benefit restrictions for single people under 25 years old#Housing Benefit restrictions for single people under 25 years old#
#Housing Benefits - Frequently Asked Questions#Housing Benefits - Frequently Asked Questions#
#How is benefit worked out?#How is benefit worked out?#
#How long will my claim last for?#How long will my claim last for?#
#How much benefit will I get?#How much benefit will I get?#
#How to Claim Benefit?#How to Claim Benefit?#
#How to contact us?#How to contact us?#
#How to make a complaint#How to make a complaint#
#How will an overpayment be recovered?#How will an overpayment be recovered?#
#How will benefit be paid?#How will benefit be paid?#
#Information for Landlords#Information for Landlords#
#Latest News#Latest News#
#Leaflets#Leaflets#
#Local Housing Allowance#Local Housing Allowance#
#Local Housing Allowance - Keeping Landlords Informed#Local Housing Allowance - Keeping Landlords Informed#
#Non-dependant deduction#Non-dependant deduction#
#Overpayment code of practice#Overpayment code of practice#
#Overpayments Contact Request Form#Overpayments Contact Request Form#
#Pension Credits#Pension Credits#
#Temporary Absence#Temporary Absence#
#Useful Links#Useful Links#
#What happens if I go into hospital?#What happens if I go into hospital?#
#What is an overpayment?#What is an overpayment?#
#What is Housing Benefit and Council Tax Benefit?#What is Housing Benefit and Council Tax Benefit?#
#When will my claim start from?#When will my claim start from?#
#Who can claim Benefit?#Who can claim Benefit?#
#Who cannot claim Benefit?#Who cannot claim Benefit?#
#Your capital or savings#Your capital or savings#
#Your Income#Your Income#
#Your Rent#Your Rent#
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How to make a complaint


We are always trying to improve our services. One of the best ways of doing this is to listen to what you have to say.

Contact us if you have a complaint or a comment about our service. We will respond to you within ten working days.

You can make a formal complaint if you are still not satisfied.

Detailed information on how to send us your comments and complaints is available on our Contacting the Council page.

Please ask at any Council office for a complaints and comments form.
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