Local Housing Allowance Landlords Event

In April 2008 a new scheme is set to change Housing Benefit for people living in private rented accommodation. The scheme - called the Local Housing Allowance (LHA) - affects the amount of rent used to assess Housing Benefit and who it’s paid to.

These changes will have major implications for tenants who live in privately rented accommodation and their landlords.

We are running special events for Landlords to find out more. For more information visit our Local Housing Allowance - Keeping Landlords Informed page. 

Text Messaging Pilot Scheme

The Customer Services Division is now running a pilot scheme to test the concept of using SMS - text messages - to reduce costs and improve the quality of service by reminding customers of appointments.

The pilot scheme covers four services - Benefits, Board and Lodge, Pest Control and Libraries.

See our Derby Direct - Text Messaging Service page for more information. 

Jobcentre Plus comes to the Council House

You can now access Jobcentre plus services from The Council House on every 1st and 3rd Thursday of the month:

Ground Floor (next to the payments counters)
The Council House
Corporation Street
Derby

If you are looking for a full or part-time job, Jobcentre Plus can help with:

• thousands of excellent full or part-time jobs
• one to one advice and guidance from qualified staff
• immediate access to all their jobs through the computerised vacancy system
• details of training available locally
• details of In-Work benefit calculations.

For information on jobs you can call Jobseeker Direct on 0845 6060234
Textphone : 0845 6055 255
Search online at www.jobcentreplus.gov.uk

Online Benefits Calculator

Customers wanting to find out how much Council Tax or Housing Benefit they may be entitled to can now do so online with the Benefits Calculator.

Simply answer a few questions and the calculator will work out the amount of Benefit you may get.

Scheme to speed up Housing Benefit applications

Tenants renting from Walbrook Housing Association can fill in a housing benefit application at their association’s local office. They will check the form before it is sent on to Derby City Council's Housing Benefit Service. The scheme is speeding up housing benefit applications by cutting out the delay caused when the Council has to return application forms that are incomplete or not filled in properly.