Ask us a Question

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Ask us a Question

'Ask us a Question' is our online e-mail enquiry service for the people of Derby. Try us for all your information needs, whether for homework, general interest, or personal use. Please give us as much detail as possible. We will respond to your enquiry within two working days or refer you to the source of the information you need. Just fill in the form below.

We work to these Enquiry Service Standards.

Your question will be sent to Derby Central Library where it will be answered by our specialist enquiry and information team. This service is free of charge.

Local Studies enquiries will be forwarded to the Local Studies Library in Irongate. Short enquiries will incur no charge. Lengthy or complex enquiries will incur a research charge. If there is a charge, staff will contact you before proceeding.

Ask Us A Question

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Data Protection: This form is not secure. Please don't include any confidential or sensitive information on it. We will treat any other personal information you provide in confidence and under the Data Protection Act 1998. We will hold it and only use it for a legal reason or for the purpose it is given. We will only share information when we have your consent or we need to ask another department or partner to respond to a specific comment or request you have made.

We will keep a record of the sender's Internet Protocol address (which is unique to the sender's computer), the date we received the form, and the content for back-up and archive purposes. We will also use this record to identify senders of any malicious content under the Protection from Harassment Act 1997. We will keep this record for a maximum of three months.

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