Derby City Council provide a range of different bus-related street furniture from bus stop poles to bus lanes and information signs. Below is a list of items found either at a bus stop or on the highway:
Vandalism
Vandalism to bus stops and shelters costs the Council thousands of pounds to repair and rectify every year. This is a continuous problem faced every day and with over 1,300 bus stops in Derby it is difficult for us to find out about every vandalised bus stop around the city. If you see a stop which has been vandalised please let us know by filling in the request or damage report form so we can organise repairs as quickly as possible.
We are committed to maintaining the existing bus stops and shelters and will endeavour to repair a vandalised site as soon as possible.
Bus Pole
At most stops located in Derby you will find a bus stop pole. If you know of a damaged or missing bus stop pole, a missing bus stop flag, timetable information or timetable case then please let us know by filling in the request or damage report form below.
Bus Shelter
In Derby we have two companies that own and maintain the bus shelters. The first is Derby City Council; these shelters are identified as they are generally green and yellow. The second is a company called Clear Channel 
and these are identified by having some form of advertising on them.
Derby City Council provide a number of different shelters:
This is a fully enclosed shelter with a walk in entrance.
This is a shelter with half metre end panels.
This is a cantilever shelter, or a shelter with no end panels.
If you would like to request a shelter at your stop or report a damaged shelter please use the request or damage report form below. Each request received will be assessed on an individual basis taking into account the footway widths, passenger numbers and available funding.
Access kerbs
Access kerbs are higher than standard kerbs and are designed to create a level platform from the edge of the stop onto the bus itself. For this to be achieved the bus has to be a “low-floor” bus. This is to allow easy access for push / wheel chairs.
The majority of bus services throughout Derby are now operated with low floor vehicles. There are a few exceptions that are operated by a coach style vehicle, these include:
- Red Arrow RA (Trent Barton)
- Transpeak TP (Trent Barton)
- National Express
If you would like to request bus stop kerbs at your stop please use the request or damage report form below.
Real Time Information (RTI)
RTI is a system to allow passengers to find out how long they have to wait for a bus to arrive at their stop. The panel displayed is showing how many minutes until the next bus arrives. There is also a unit on the bus that can describe the next stop, both visually and with sound. 
For more information about RTI, please go to the Real Time Information page.
Bus Lane
Derby City Council are committed to providing bus priority in many different ways. One of the most effective ways is by installing bus lanes. Bus lanes are in operation 24 hours a day, 7 days a week. Any vehicles that are not prohibited in a bus lane but are caught using a bus lane can be prosecuted.
For more information about bus lanes please use the request or damage report form below.
Bus Gate
Derby City Council are committed to providing bus priority in many different ways. One of the most effective ways are by installing a bus gate. Bus gates allow buses through only, they use pressure gauges in the road to determine the size and weight of the vehicle to evaluate whether it is a bus or not. Bus gates are in operation 24 hours a day, 7 days a week. Any unauthorised vehicles caught using a bus gate can be prosecuted.
For more information about bus gates please use the request or damage report form below.
Signal Prioritisation
There are two methods of providing assistance to buses at traffic lights in Derby.
The first uses a special detector to identify when a bus is approaching the traffic signals. The signals will then change to green on this approach as quickly as their safety timings allow, or they will remain on green long enough for the bus to pass through the junction without being stopped.
The second method uses the technology which provides Real Time Information at bus stops. At a specified distance before the traffic signal junction the computer checks whether the bus is running on time. If the bus is running late then the computer contacts the traffic signal controller which will then check if there is a queue on that approach. If the bus isn't running late or if there is no queue on that approach then the signals will continue to operate normally. However, if the bus is late and there is a queue that will hold up its progress, then the signals should quickly turn to green on that approach and remain on green long enough to clear the queue from in front of the approaching bus. This system ensures that disruption to traffic is kept to a minimum as action is only taken when absolutely necessary.
At junctions where several approaches have bus services, the traffic signal controller actions are prioritised. In general, services with a more regular frequency will have a higher priority than those with fewer buses per hour. Buses heading back towards the City will have a higher priority than those heading away.