We are committed to preventing, detecting and investigating Housing Benefit fraud in Derby.
There is a dedicated team of fully trained and accredited counter fraud professionals and support staff working to protect the public purse in Derby.
Benefit Fraud is a criminal offence which may involve deliberately failing to report a change in circumstances such as:
It can also include providing false information such as:
In addition, any person can be guilty of an offence if they knowingly allow another to commit benefit fraud.
As well as the person claiming benefit, anyone suspected of involvement in a Benefit Fraud such as employers and landlords will be investigated.
All cases of Benefit Fraud are taken seriously and can result in:
You can report Housing Benefit fraud in three ways:
1. By telephone:
Contact the National Fraud Hotline on 0800 854 440. Your call is free and confidential; you do not have to give your name and address. Lines are open Monday to Friday 8:00am – 6:00pm.
If you have speech or hearing problems you can use a text phone service on 0800 328 0512
2. Online at:
3. By post:
NBFH, PO Box 224, Preston PR1 1GP
We treat all the information you provide in confidence and in accordance with the Data Protection Act 1998. For more information see our Privacy Notice.