Buy with Confidence is a nationally recognised Trading Standards initiative. The aim of the Buy with Confidence scheme is to provide residents with a reliable source of trustworthy local businesses. All our approved traders have been visited, vetted and approved by Trading Standards to ensure they operate in a legal, honest and fair way.
Rip offs, rogue traders, scams – you are right to be wary when buying goods or services. But now you can find a trader you can trust.
Buy with Confidence is a nationally recognised approved trader scheme, managed in Derby by our Trading Standards team. All businesses approved through Derby's Buy with Confidence scheme are visited and vetted by a Trading Standards officer.
View our current approved traders, who have been visited and vetted by our Trading Standards team.
To find a nationwide list of approved builders, plumbers, gardeners, painters, electricians and many other types of businesses, visit the national Buy With Confidence website.
Anyone who doesn't have access to the internet can contact the Buy with Confidence team who will help you find the traders you need.
All the businesses on Buy with Confidence have been visited and checked by our Trading Standards team. To be members, traders must understand consumer protection law, provide a quality service and give good customer care. We want your feedback – ask your trader for a feedback card or visit the Buy With Confidence website.
We cannot guarantee that nothing will ever go wrong but members of the scheme must deal with complaints fairly. Trading Standards will help both sides reach a fair solution.
Visit our 'Buy with Confidence' - frequently asked questions page for more information.
The Buy with Confidence scheme is available to all Derby based traders. Other traders based outside of the city will be considered depending on the percentage of work carried out in the city.
The cost to be a new Buy With Confidence member varies depending on the size of the business. The current fee schedule is (correct as of 01/04/16):
|No. Of Employees||Application Fee||Annual Fee|
Additional Premises: £187 pa per additional premises
Additional Trading Styles4: £125 pa per additional trading style
All prices exclusive of VAT
For more information, view our Frequently asked questions for businesses.