Community Trigger - dealing with anti-social behaviour

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Responding to and tackling anti-social behaviour continues to be a key priority for all community safety partners in Derbyshire. We work together to bring to justice those causing anti-social behaviour and provide support for people affected by it.

We continually strive to provide a high level of service, but recognise that there are occasions when we don’t get it right first time. This is where the Community Trigger comes in. 

What is the Community Trigger?

The Community Trigger gives those affected by anti-social behaviour the right to request an Anti-Social Behaviour Case Review of the response to their reports of anti-social behaviour. The Community Trigger should only be used if you think your concerns have not been dealt with, or acted upon, by agencies.

Concerns about individual officers, or services, should continue to be directed to the relevant organisation’s complaints procedure and/or the Ombudsman or the Independent Police Complaints Commission.

When can I use the Community Trigger?

You can use the Community Trigger if:

  • You have reported three or more related incidents of anti-social behaviour, within the last six months
  • Five separate individuals have reported related incidents of anti-social behaviour, within the last six months

You can apply for the Community Trigger on behalf of someone else, but you must provide their written consent, alongside the application form.

A detailed explanation of the threshold for the Community Trigger is contained within the Guidance Notes for the Community Trigger Application Form (LINK).

How do I use the Community Trigger?

In order to use the Community Trigger to request an Anti-Social Behaviour Case Review, you must submit a completed application form. There are guidance notes available if you need more information to complete this.

If you require a hardcopy of the Community Trigger application form or if you require further assistance with completing the Community Trigger Application Form, contact Craig Keen on 01332 643021.

What happens when I submit a Community Trigger Application Form?

When a completed Community Trigger application form is received, we will acknowledge receipt of your request for an Anti-Social Behaviour Case Review, within five working days.

We will review the information you have provided, to determine whether your case meets the Community Trigger threshold. If it does, an Anti-Social Behaviour Case Review will take place. This will involve agencies sharing information, such as the police, housing, environmental health, social care and health providers, depending on the nature of the case. The Anti-Social Behaviour Case Review will discuss the issues you raise, consider what action has already been taken and consider recommendations for additional action to resolve the problem.

We will inform you of the outcome and recommendations of the Anti-Social Behaviour Case Review.

If you are not satisfied with the outcome of the Community Trigger, you can lodge an appeal with the Office of the Police and Crime Commissioner for Derbyshire. Visit the Police and Crime Commissioner for Derbyshire website for more information. 

We welcome the opportunity to review cases of anti-social behaviour, but Community Trigger applications may be rejected if they are thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious.

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