About cookies
The European Union (EU) Cookie Directive
The law which applies to how we use cookies on websites changed on 26 May 2011 and companies were given 12 months to comply. So, from 26 May 2012 we are required to gain your consent to store most cookies on your device.
What are Cookies and why are they used?
Cookies are small files which identify your computer to our server. We send these to your computer for the following reasons:
- to tailor the website to your browser
- to help us analyse the use of the website
- to allow applications on our website to work correctly - for example, making sure that we know when you have logged on or off and which part of an application you are accessing
We will not use cookies to store any personally identifiable information about you. We will not make any attempt to find out the identities of people visiting our website without their prior permission.
If we want to collect personally identifiable information through our website – for example when you request a service from us - we will tell you beforehand. We will make it clear when we collect this information and will explain what we intend to do with it.
How many types of Cookies are there?
There are two types of Cookies in use on our sites:
Session Cookies
These are temporary Cookies that remain in the cookie file of your browser until you leave the site. This information is not stored after you have left the site.
Many of these types of session cookies are used for the sole purpose of carrying out a particular service such as completing an online application form or making an online payment. Without using such cookies these services would not work properly. Because of this, the directive states that they are exempt from the new rules, and that consent is implied provided an explanation is given.
Persistent cookies
These remain in the Cookie file of your browser for a longer period of time. The length of time will depend on the lifetime of the specific cookie but this may be indefinitely or until deleted.
Most of the persistent cookies that we use relate to Google Analytics. We use these cookies to help us gather information about how many people visit our site, and what pages they visit. We cannot identify individuals from this information. We use the information to help us to see where we need to improve our site for the benefit of our customers.
How can I control the use of cookies?
From 23rd May 2012, we have introduced a cookie control box that allows you to opt in to accepting Google Analytics cookies.
When you visit our web pages you will see an additional pop-up box that asks for your consent. Once you have given your consent you will not be asked again unless, for some reason, you clear your cookies from your device. If you do not give your consent, we will not be able to hold this information and so we will have to ask you each time you visit a page.
We will not ask for your consent to use session cookies because these are needed to provide you with the service you are requesting.
You can disable cookies through your web browser settings, but you may find you are unable to do what you want to do if you do this. You can find out more how to do this within the ‘Help’ function of your browser.
The About Cookies website also gives you information about managing cookies on a wide variety of browsers.
Cookies that we use on our sites
The following sections contain detailed information about the cookies we use on our web pages, with information on their expiry and why they are used.
Google Analytics cookies – used on all our sites
The following Google Analytics cookies appear on all of our web sites. You can choose to opt out of Google Analytics on all websites by using the Google Analytics opt-out tool.
|
Originator |
Cookie Name |
Type / Expiry Date |
Purpose / Further information |
|
.derby.gov.uk |
__utma |
Persistent - 2 years from last set or update |
These cookies are set by Google Analytics. These cookies are used to anonymously track visitor numbers and use of the website. We use the information in the Google Analytics tool to compile reports and help us improve the site. Some of the statistics we generate using Google Analytics can be seen on the Site Statistics page.
Further information: Google Analytics - safeguarding your data
|
|
.derby.gov.uk |
__utmb |
Persistent - 30 minutes from last set or update |
|
|
.derby.gov.uk |
__utmc |
Not set |
|
|
.derby.gov.uk |
__utmz |
Persistent - 6 months from last set or update |
Cookies used on the Councillor Management Information System website
|
Originator |
Cookie Name |
Type / Expiry Date |
Purpose / Further information |
|
cmis.derby.gov.uk |
.ASPXANONYMOUS |
Persistent - 100,000 minutes (approximately 69 days) from last set or update |
Contains an identifier allowing the website to identify and manage use by anonymous users. |
|
cmis.derby.gov.uk |
ASP.NET_SessionId |
End of session |
Used internally by the CMIS website software to ensure that the correct content is sent to the correct user’s web browser. For more information see the visit the Microsoft website |
|
cmis.derby.gov.uk |
DateInputMode |
Persistent – 100 years from last set or update |
Contains a setting allowing the website to tailor the type of date input that should be presented to the browser. |
|
cmis.derby.gov.uk |
Language |
End of session |
Contains a setting allowing the website to tailor the language of the website. |
Cookies used on the e-payments website
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
ip.e-paycapita.com |
JSESSIONID |
End of session |
It is used internally by the Capita e-pay website software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
Cookies used on the Library Account & Catalogue website
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
opac.derby.gov.uk |
session_number |
End of session |
It is used internally by the library software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
Cookies used on the Digital Library – (eBooks and Audiobooks)
This website provides a cookie opt-out tool, which you can use to control the use of cookies within the Digital Library.
|
Originator |
Cookie Name |
Type / Expiry Date |
Purpose / Further information |
|
derbycity.lib.overdrive.com
|
Language |
End of session |
Contains a setting allowing the website to tailor the language of the website. |
|
derbycity.lib.overdrive.com
|
Session |
Persistent – expires 01 January 2030 |
Used by the Digital Library software to ensure that the correct content is sent to the correct user’s web browser. |
|
derbycity.lib.overdrive.com
|
Style |
Persistent – 1 year from last set or update |
Used by the Digital Library software to ensure that the correct content is sent to the correct user’s web browser. |
|
derbycity.lib.overdrive.com
|
WT_FPC |
Persistent – 10 years from last set or update |
Used by the Digital Library software to ensure that the correct content is sent to the correct user’s web browser. |
|
overdrive.com |
WT_FPC |
Persistent – 10 years from last set or update |
Used by the Digital Library software to ensure that the correct content is sent to the correct user’s web browser. |
Cookies used on the Council Tax, Benefits and Business Rates Services
|
Originator |
Cookie Name |
Type / Expiry Date |
Purpose / Further information |
|
remote.derby.gov.uk |
JSESSIONID |
End of session |
It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
|
remote.derby.gov.uk |
UNIQUEREQID |
End of session |
It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
Cookies used on the Schools Admissions application
|
Originator |
Cookie Name |
Type / Expiry Date |
Purpose / Further information |
|
remote.derby.gov.uk |
ASP.NET_SessionId |
End of session |
Used internally by the software to ensure that the correct content is sent to the correct user’s web browser. For more information see the visit the Microsoft website |
Cookies on the Job Vacancies application
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
jobs.derby.gov.uk |
__utma |
Persistent - 2 years from last set or update |
These cookies are set by Google Analytics. These cookies are used to anonymously track visitor numbers and use of the website. We use the information in the Google Analytics tool to compile reports and help us improve the site. Some of the statistics we generate using Google Analytics can be seen on the Site Statistics page.
Further information: Google Analytics - safeguarding your data
|
|
jobs.derby.gov.uk |
__utmb |
Persistent - 30 minutes from last set or update |
|
|
jobs.derby.gov.uk |
__utmc |
Not set |
|
|
jobs.derby.gov.uk |
__utmz |
Persistent - 6 months from last set or update |
|
|
jobs.derby.gov.uk |
ASP.NET_SessionId |
End of session |
Used by the jobs web pages to ensure that the correct content is sent to the correct user’s web browser. |
|
jobs.derby.gov.uk |
ASPSESSIONIDACACSBTC |
End of session |
Used by the jobs web pages to ensure that the correct content is sent to the correct user’s web browser. |
Cookies on our e-planning software
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
eplanning.derby.gov.uk |
style |
Persistent – 1 year from last set or update |
Used internally by the planning system to ensure that the correct content is sent to the correct user’s web browser. |
Cookies on our secure forms
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
secure.derby.gov.uk |
ASP.NET_SessionId |
End of session |
It is used internally by the forms to ensure that the correct content is sent to the correct user’s web browser. For more information see the visit the Microsoft website |
Cookies on our self-service forms
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
secure2.derby.gov.uk |
ASP.NET_SessionId |
End of session |
It is used internally by the self service system to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. For more information see the visit the Microsoft website |
Cookies on our Benefits Calculator and FOI application
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
www.derby.gov.uk |
ASPSESSIONIDCARQDTST |
End of session |
It is used internally by the system to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. |
Cookies on our microsite applications (derby.gov.uk/apps)
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
www.derby.gov.uk |
ASP.NET_SessionId |
End of session |
It is used internally by the system to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. For more information see the visit the Microsoft website |
Cookies on our Personal assistants application form
|
Originator |
Cookie Name |
Expiry Date |
Purpose / Further information |
|
secure.derby.gov.uk |
ASP.NET_SessionId |
End of session |
It is used internally by the system to make sure that when you use this service we are sending you the correct information to your web browser. The cookie is essential to the provision of this service. For more information see the visit the Microsoft website |
Cookies set by third party websites
We sometimes embed video, images or other content from websites such as YouTube, Flickr and Twitter. We may also allow you to share links to content on our site with other websites by the use of “Share” buttons.
As we have no control over the cookies set by these websites, please look at the relevant third party websites for more information.
Useful links
Contact Derby City Council
Telephone and email
- Tel: 01332 293111
- Fax: 01332 643299
- Minicom: 01332 640666
- Email: customerservices@derby.gov.uk
Streetpride tel: 0333 200 6981
In writing
The Council House
Corporation Street
Derby DE1 2FS
In person
Derby City Council
The Council House
Corporation Street
Derby DE1 2FS
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