FAQs on most requested data on parking services

  • How many On and Off street Parking Penalty Charge Notices (PCNs) are issued per month per year?

     2013/142014/152015/162016/172017/18
    April 2094 1813 1974 1622 1973
    May 2200 1815 2260 1753 1962
    June 1898 1615 2062 1697 1891
    July 1966 1875 2265 1755 2032 
    August 2503 1736 2179 1954 1996
    September 2692 1671 2064 1969 2528
    October 2734 2385 2186 2923 2471
    November 2374 2364 2103  2330 2155
    December 2417 2235 1786 1884  
    January 2099 2068  1470 2044  
    February 2260 1925  1770  2447  
    March 1993 1882  1693  2057  
    TOTAL 27230 23384  23812  24435 9854
    Total of informal/formal challenges made to the Council 8741 10364  19394    
  • How many PCNs are paid per month per year?

     2012/132013/142014/152015/162016/17
    April 1760 1889 1532 3577 5041
    May 1644 1727 1565 3390 4731
    June 1591 1450 1517 3314 4197
    July 2014 1700 1675 3393 4022
    August 1907 1834 1508 4659 3905
    September 2070 2003 1527 5211 3356
    October 2928 2093 1875 5647 4311
    November 2227 1726 1816 4857 5032
    December 2308 1966 2309 4115 3861
    January 2073 1782 3674 4176 3551
    February 1778 1822 4582 3891 3549
    March 1638 1671 4458 1372 3408
    TOTAL 23938 21663 28038 47602 48964
    At discount rate 18923 16312 13343 42450 42846
  • How many cases were appealed at the Traffic Penalty Tribunal?

    YearNot contestedAppeal dismissedAppeal allowedTOTAL
    2012/13 12 28 14 54
    2013/14 22 30 17 69
    2014/15 65 33 34 132
    2015/16 45 87 19 151
    2016/17 45 98 45 188

     

  • Where are most Civil Enforcement Officer PCNs issued in Derby?

    2013/142014/152015/162016/17
    Babington Lane Babington Lane

    Babington Lane

    Babington Lane 

    Markeaton Park Car Park St Mary's Gate Markeaton Park Car Park Markeaton Park Car Park
    St Mary’s Gate Strand St Mary's Gate Full Street
    Friar Gate Friar Gate Lyndhurst Street Lyndhurst Street
    Strand Queen Street Friar Gate St Mary's Gate
    Queen Street Markeaton Park Car Park Strand Morledge
    Morledge Lyndhurst Street Queen Street Strand
    Mundy Play Centre Car Park Macklin Street Full Street Friar Gate
    Full Street Full Street Morledge Sovereign Car Park
    Derwent Street Mundy Play Centre Car Park Mundy Play Centre Car Park Queen Street
  • How many Civil Enforcement Camera PCNs have been issued per month and for what contravention? (Camera enforcement commenced in November 2013)

    MonthContravention 47 - stopped on bus stop or stand Contravention 48 - stopped on school crossing markingsBus laneTotal 
    April 2015 869 9   878
    May 2015 1022 11   1033
    June 2015 838 18   856
    July 2015 915 14   929
    August 2015 939 0   939
    September 2015 860 16   876
    October 2015 1006 9   1015
    November 2015 753 12   765
    December 2015 703 12   715
    January 2016 1396 9 2560 3965
    February 2016 1404 12 2428 3844
    March 2016 998 13 2289 3300
    April 2016 1377 19 3151 4547
    May 2016 983 26 2968 3977
    June 2016 1084 4 2421 3509
    July 2016 980 12 2275 3267
    August 2016 1068 2 2081 3151
    September 2016 796 0 1618  2414
    October 2016 860 25 1789  2674
    November 2016 1421  19 2666  4106
    December 2016 1200 12 1874  3086
    January 2017 1008 16 1606 2630

    February 2017

    766 12 1535 2313

    March 2017

    859 23 1811 2693

    April 2017

    676 2 1311 1989

    May 2017

    758 14 1822 2594
    June 2017 990 15 2519 3524
    July 2017 764 18 1919 2701
    August 2017 914 1 2119 3034
    September 2017 411 11 1493 1915
    October 2017 718 15 2299 3032
    November 2017 1159 4 1974 3137
  • Where are the most Civil Enforcement Camera PCNs issued in Derby?

     

    2014/152015/162016/17
    Railway Terrace – bus stop Railway Terrace – bus stop Albert Street - bus lane
    Nottingham Road – bus lane Albert Street – bus lane Victoria Street - bus lane
    Friar Gate – bus lane Victoria Street – bus lane London Road - bus stop
    Kipling Drive – bus stop Nottingham Road – bus lane Siddals Road - bus lane
    Morledge – bus stop Friar Gate – bus lane Friar Gate - bus lane
    Siddals Road – bus lane Normanton Road – bus lane Midland Road - bus stop
    Upper Dale Road – bus stop Uttoxeter New Road – bus lane Morledge - bus stop
    Midland Road – bus stop Midland Road – bus stop Railway Terrace - bus stop
    Uttoxeter New Road – bus stop Chequers Road – bus lane Nottingham Road - bus lane
    Chapel Street (Spondon) – bus stop Siddals Road – bus lane Chequers Road - bus lane
  • What is the cost of a PCN based on evidence gathered by Civil Enforcement Cameras for Contravention 47 & 48?

    Full chargeDiscounted charge*
    £70.00 £35.00

    *If paid within 14 days of receiving PCN

  • What is the cost of a PCN in Derby issued in a car park?

    Full chargeDiscounted charge*Reason
    £70.00 £35.00 Parked in a disabled bay without a Blue Badge
    £50.00 £25.00 No ticket, overstay, out of bay

    *If paid within 14 days of receiving PCN

  • What is the cost of a PCN in Derby issued on street?

    Full chargeDiscounted charge*Reason
    £70.00 £35.00 Higher rate
    £50.00 £25.00 Lower rate 

    A full list of Penalty Charge Notice contravention codes and their meanings can be found on the patrol website.

  • What is the surplus income from on-street & off-street parking?

     Total
    2014/15 £1,220,000.00
    2015/16 £3,155,000.00
    2016/17 £3,377,000
  • How many CEOs are employed by the Council?

    YearFull timePart time
    2012/13 21 2
    2013/14 21 2
    2014/15 22 3
    2015/16 18 3
    2016/17 18 4

     

  • What payment methods are available in your off street car parks – through pay and display on arrival or pay on foot?

    • cash (coins and notes) - pay on foot at Assembly rooms, Chapel Street and Bold Lane Parksafe car parks
    • cash (coins only) - pay and display at all other pay and display locations
  • Can customers pay by phone, SMS and/or on the internet?

    No

  • Are the Council’s car parks administered by local authority staff or by a private contractor (if so, who)?

    • private contractor operates our multi storey car parks – Parksafe, but Derby City Council administers them
    • surface car parks are administered by Derby City Council.
  • Do the same staff administer parking both on and off-street?

    Yes

  • Do the CEOs receive any targets and/or incentive for income levels received and/or the number of PCNs(or equivalent)awarded?

    No

  • Are the CEOs private or Council employed?

    Council employed.

  • What training is provided to CEOs?

    One week of intensive training in Traffic Management Act 2004 and up to six weeks shadow training with an experienced CEO.

  • What measures are taken to monitor CEO effectiveness?

    Supervision, tour reports, GPS, Pocket books, quality of the PCN issued, appraisals, briefings, team meetings

  • How many complaints are received about CEOs?

    2014 - 4

    2015 - 3

  • How many Bus Lane Civil Enforcement Camera PCNs have been issued per month?

    Bus Lane enforcement started in January 2015.

     2015 Friar Gate Nottingham Road Siddals Road Albert Street Victoria Street  Uttoxeter New Road Chequers Road Normanton Road Total
    January 2015 17 83 N/A  n/a n/a  n/a  n/a  n/a  100
    February 2015 288 1371 52  n/a n/a  n/a  n/a  n/a  1711
    March 2015 291 827 69  n/a n/a  n/a  n/a  n/a  1187
    April 2015 199 511 58  n/a n/a  n/a  n/a  n/a  768
    May 2015 294 527 66  n/a n/a  n/a  n/a  n/a  887
    June 2015  241 403 64  n/a n/a  n/a  n/a  n/a  708
    July 2015 261 358 50 372 177 359  n/a n/a  1577
    August 2015 316 321 72 1477 811 299  n/a n/a  3296
    September 2015 252 358 74 997 734 330 298 615 3658
    October 2015 219 377 56 913 679 224 391 601 3460
    November 2015 n/a n/a n/a 667 553 200 137 388 1945
    December 2015 100 196 184 853 682 219 233 351 2818

     

     2016 Friar Gate Nottingham Road Siddals Road Albert Street Victoria Street  Uttoxeter New Road Chequers Road Normanton Road Burton Road Total
    January 2016 224 284 270  620 561 181 196  218 n/a  2554
    February 2016 227 263 237 623 587 169 170 152 n/a  2428
    March 2016 258 217 220 571  496 129 157 146 n/a  2194
    April 2016 335 268 356  867  739 164 219 203 n/a  3151
    May 2016 221 184 274  506 1357 133 144 149 n/a  2968
    June 2016 261 187 274  536  707 168 143 145 n/a  2421
    July 2016  221 175 285 588 587 127 165 136 n/a  2275
    August 2016  363 174 271 532  318  112  134  177  n/a  2081 
    September 2016 270 129 257 438 207 101 98 118 n/a  1618
    October 2016 250 193 258 500 194 142 145 107  n/a  1789
    November 2016 333 293 427 727 335 201 175 175 n/a  2666
    December 2016 217 156 259 459  207  136  122  170  118  1874

     

     2017 Friar Gate Nottingham Road Siddals Road Albert Street Victoria Street  Uttoxeter New Road Chequers Road Normanton Road Burton Road Phoenix Street Total
    January 2017 187 121 247 360 191 55 91 74 280   1606
    February 2017 197 73 241 421 181 92 81 65 184   1535
    March 2017 250 166 320 466 197 113 115 53 131   1811
    April 2017 202 84 201 320 127 83 92 41 68 93  1311
    May 2017 191 140 194 348 160 81 107 60 93 448  1822
    June 2017 233 150 272 509 185 105 129 73 141 722  2519
    July 2017 205 162 205 427 126 76 90 55 103 470  1919
    August 2017 251 94 294 451 201 96 111 33 100 488 2119
    September 2017 306 70 69 135 46 81 352 184 119

    131

    1493
    October 2017 480 88 77 275 54 181 611 206 145 182 2299
    November 2017 295 102 93 143 73 127 582 278 72 209 1974
  • What is the cost of a Bus Lane PCN?

    Full chargeDiscounted charge*
    £60 £30

    A full list of Penalty Charge Notice contravention codes and their meanings can be found on the patrol website.