Street parking - enforcement and fines

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What parking enforcement is the Council responsible for?

We are responsible for enforcing parking restrictions both on and off street within the boundary of the city, as well as in Council car parks.

Our team of Civil Enforcement Officers patrol the streets and car parks:

  • providing help and advice
  • improving security with the help of CCTV, and
  • enforcing the parking restrictions.

When using pay and display facilities, please make sure:

  • you have sufficient money to pay when parking (motorists are not allowed time to get change for parking)
  • you return before the expiry time of your ticket. If you return after, you may risk receiving a penalty charge notice (PCN).

The Police have sole responsibility for enforcing all other moving traffic offences, including obstruction in or on the highway.

What are Penalty Charge Notices (PCNs)?

Motorists are required, by law, to follow any parking restrictions in place that are clearly shown by:

  • signs
  • lines on the streets
  • the notice boards in car parks.

Under the Traffic Management Act 2004 s78, our Civil Enforcement Officers will issue a PCN, generally known as a parking ticketor parking fine, to any vehicle that contravenes a parking restriction.

The liability (legal responsibility) for paying a PCN lies with the registered keeper of the vehicle.

How do I avoid getting a Penalty Charge Notice (PCN)?

Our CEOs will issue PCNs for the following parking contraventions:

Note...

  • Higher level contraventions are £70, reduced to £35 if paid within 14 days of the PCN being served.
  • Lower’ level contraventions are £50, reduced to £25, if paid within 14 days of the PCN being served.

Off-street parking (Council car parks)

CodeDescriptionLevel
70 Parked in a loading area during restricted hours without reasonable excuse Higher
73 Parked without payment of the parking charge Lower
74 Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited Higher
80 Parked for longer than the maximum period permitted Lower
81 Parked in a restricted area in a car park Higher
82 Parked after the expiry of paid for time Lower
83 Parked in a car park without clearly displaying a valid pay and display ticket or voucher or parking clock Lower
84 Parked with additional payment made to extend the stay beyond time first purchased Lower
85 Parked in a permit bay without clearly displaying a valid permit Higher
86 Parked beyond the bay markings Lower
87 Parked in a designated disabled person's parking place without displaying a valid disabled person's badge in the prescribed manner Higher
89 Vehicle parked exceeds maximum weight and/or height and/or length permitted in the area Higher
90 Re-parked within one hour* of leaving a bay or space in a car park Lower
91 Parked in a car park or area not designated for that class of vehicle Higher
92 Parked causing an obstruction Higher
93 Parked in car park when closed Lower
94 Parked in a pay & display car park without clearly displaying two**** valid pay and display tickets when required Lower
95 Parked in a parking place for a purpose other than the designated purpose for the parking place Lower
96 Parked with engine running where prohibited Lower

On-street, PCNs are issued for the following parking contraventions: On-street Parking

CodeDescriptionLevel
01 Parked in a restricted street during prescribed hours Higher
02 Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force Higher
04 Parked in a meter bay when penalty time is indicated Lower
05 Parked after the expiry of paid for time Lower
06 Parked without clearly displaying a valid pay and display ticket or voucher Lower
07 Parked with payment made to extend the stay beyond initial time Lower
08 Parked at an out-of-order meter during controlled hours Lower
09 Parked displaying multiple pay and display tickets where prohibited Lower
10 Parked without clearly displaying two**** valid pay and display tickets when required Lower
11 Parked without payment of the parking charge Lower
12 Parked in a residents' or shared use parking place or zone without clearly displaying either a permit or voucher or pay and display ticket issued for that place Higher
14 Parked in an electric vehicle’s charging place during restricted hours without charging Higher
16 Parked in a permit space without displaying a valid permit Higher
18 Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited Higher
19 Parked in a residents' or shared use parking place or zone displaying an invalid permit, an invalid voucher or an invalid pay and display ticket Lower
20 Parked in a loading gap marked by a yellow line Higher
21 Parked in a suspended bay/space or part of bay/space Higher
22 Re-parked in the same parking place or zone within one hour* of leaving Lower
23 Parked in a parking place or area not designated for that class of vehicle Higher
24 Not parked correctly within the markings of the bay or space Lower
25 Parked in a loading place during restricted hours without loading Higher
26 Parked in a special enforcement area more than 50cm from the edge of the carriageway and not within a designated parking place. Higher
27 Parked in a special enforcement area adjacent to a dropped footway Higher
30 Parked for longer than permitted Lower
35 Parked in a disc parking place without clearly displaying a valid disc Lower
36 Parked in a disc parking place for longer than permitted Lower
40 Parked in a designated disabled person's parking place without displaying a valid disabled person's badge in the prescribed manner Higher
41 Parked in a parking place designated for diplomatic vehicles Higher
42 Parked in a parking place designated for police vehicles Higher
45 Parked on a taxi rank Higher
47 Stopped on a restricted bus stop or stand Higher
48 Stopped in a restricted area outside a school when prohibited Higher
49 Parked wholly or partly on a cycle track or lane Higher
55 A commercial vehicle parked in a restricted street in contravention of an overnight waiting ban Higher
56 Parked in contravention of a commercial vehicle waiting restriction Higher
57 Parked in contravention of a coach ban Higher
61 A heavy commercial vehicle wholly or partly parked on a footway, verge or land between two carriageways Higher
62 Parked with one or more wheels on or over a footpath part of a road other than a carriageway Higher
63 Parked with engine running where prohibited Lower
99 Stopped on a pedestrian crossing and/or crossing area marked by zig-zags Higher

* Or other specified time
** Or voucher
*** Sometimes applies during term-time only
**** Or other number

How do I pay my Penalty Charge Notice (PCN)?

Please make sure you quote the Penalty Charge Number when making payments. You can pay:

Online

You can pay online by credit or debit card.

By credit or debit card

Pay by calling 0845 600 1982 or pay in person at the Customer Service Centre at The Council House, Corportation Street. 

By cheque

Please make cheques payable to Derby City Council.

Send to our postal address or come hand it in at our Customer Service Centre at The Council House, Corportation Street.

By cash

You can pay by cash at our Customer Service Centre at The Council House, Corportation Street. Please do not send cash by post.

How do I challenge my Penalty Charge Notice (PCN)?

You can challenge a PCN if you:

  • think that the PCN is wrong
  • have a valid pay and display ticket or permit to cover the time of the parking contravention,

Find out more about how you can challenge your PCN.

What happens if I ignore the letters sent to me?

Please don't ignore letters we send you.

If you don't contact us, we will eventually pass the outstanding debt to our appointed bailiffs for enforcement action. Once the bailiffs have the case, the cost of the PCN will increase as the bailiffs will add on their costs for recovery of the unpaid debt.

Am I exempt from any waiting restrictions?

A limited number of vehicles are exempt from waiting restrictions...

  • Emergency vehicles when attending an emergency
  • 'Statutory undertakers' (utilities) when attending their equipment in the highway
  • Highway maintenance vehicles whilst undertaking their work
  • Liveried Council vehicles that are carrying out a statutory duty.

I need my vehicle to be close by because I need to carry out essential work - what do I do?

  • If you are in a pay and display bay, you should buy a pay and display ticket.
  • If you are in a limited waiting bay, you should keep to the restriction times and period, as shown on the signs.
  • If you are in a permit holders only area, you should get a visitor permit from the resident of the property you are working at
  • If you are on yellow lines – see general exemptions.

What are 'general exemptions'?

There are general exemptions which allow a vehicle to park in contravention of the restrictions for as long as is reasonably necessary.

This could be to allow:

  • the vehicle to be used for the collection or delivery or the loading or unloading of goods from the vehicle. Loading or unloading must be a continuous process that takes no longer than necessary, or the vehicle may receive a PCN.
  • 'statutory undertaker' (utilities) vehicles if they cannot be parked in any other road to carrying out essential works. The vehicle is only exempt when it is considered necessary for the type of work that is being done. The civil enforcement officer will assess the situation to make sure the vehicle really needs to be parked at the location.

We do not give permission to park on the highway. You will need to satisfy the civil enforcement officer in the area that you are parked that you:

  • are making a delivery, loading or unloading, or
  • require your vehicle as an essential part of your work, which means it is being used as a workstation

The civil enforcement officer will observe your vehicle for a period of time and, if they observe no activity, may issue a PCN.

Important:  Where loading restrictions are in place, no exemptions apply.

Frequently-given statements and our responses

I'm worried about the security of the vehicle.

This is not a valid reason for an exemption.

I need to use my tools in the vehicle frequently.

Tools should be taken on site, once tools have been delivered; the vehicle must be relocated to a place where it is not contravening any parking restrictions.

Do I have to pay and display when carrying out work?

You must abide by the restrictions in place, otherwise your vehicle risks receiving a PCN.

I work for the Council.

This is not a reason for an exemption - you must abide by the restrictions in place.

Find out what we do about vehicles parked on pavements or verges.

Useful forms

Useful links

Contact details

Email:
Post address: Parking Services
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS
Phone: 0333 200 6981
Minicom: 01332 640666

Parking Services
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS