The law says that:
It is our responsibility to make sure the law is respected. We do this by:
If you have bought a product that you think is unsafe or you know a trader who is selling goods you believe to be unsafe, contact us and we will look into the matter.
The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. Visit the Advice Guide website or call the Citizens Advice consumer helpline on 03454 04 05 06.