Business rates - annual notification


Information supplied with your bill

Information relating to the gross expenditure of the local authority is available here:

Each financial year the government issue a set of Explanatory Notes which accompany the Business Rates Bill.   

These can be found here:

How can I pay my Business Rates?

Direct Debit

Please pay by Direct Debit if you can. This is the most efficient way of paying your business rates.

You have a choice of which day of the month you want to make your payments on - we offer payment dates of 1st, 7th, 15th or 25th of each month.

A guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. Your instruction to your bank stays in force until you cancel it. There is no need to cancel it at the end of each year.

You can set up a Direct Debit for your Business Rates by completing this secure online form.‌

Online payments

You can pay using all major debit and credit cards through our online payments service.

Telephone payments

You can pay by credit or debit card using our 24-hour automated payments service on 0345 600 1982. Please have your Business Rates account number and your payment card with you when you phone.


You can pay direct into our bank account. Our bank details are:

Account number: 00008503 
Sort code: 30 92 59 


You can pay your Business Rates bill at any PayPoint outlet. PayPoint collection terminals are located in newsagents, convenience stores, supermarkets, garages and off-licences.

You can search for your nearest collection point on the PayPoint website. You must take your bill with you when you go to make a payment as it has a specific barcode on it.


You can pay by cash, debit card or credit card at our kiosks in The Council House, Corporation Street, Derby. Please bring your bill with you when you pay.  

Can I get a reduction in my Business Rates bill?

Reliefs are available that may reduce the amount you have to pay.

Visit Business Rates reliefs for more information. 

Revaluation of your rateable value

What is a revaluation?

The Valuation Office Agency regularly reassess and update the rateable values of all business properties usually every five years. This is called a revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall. 

How can I find out more about revaluations?

For more information on the 2017 Revaluation, rateable values and business rates, visit the government revaluation pages

Appeals against a Rateable Value

If you are an owner of a business in Derby and feel that the rateable value for your business is incorrect, then you can appeal against it.

Appeals against a rateable value should be made directly to the Valuation Office Agency, who will advise you how to appeal against your rateable value or property description. Appeals may be made against the valuation of the property either for physical alterations or environmental factors.   

Until an appeal is settled with the Valuation Office Agency, Business Rates must be paid on the existing rateable value assessment. 

Information on rating advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge. However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues Rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.

Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.

Useful forms

Contact details

Post address:
Derby City Council
The Council House
Corporation Street
Phone: 01332 642428
Minicom: 01332 640666
Derby City Council
The Council House
Corporation Street