The Charter for the Bereaved is written by the Institute of Cemetery and Crematorium Management and defines the rights of individuals who experience bereavement.
It also sets the standards of service related to burials, cremations and funerals.
It is a written statement of what you can expect from us and it will also help you to judge the quality of the service you receive from us.
If the death is recorded by a doctor you will be issued with a medical certificate and a formal notice explaining how to get the death registered.
You should get the death registered as soon as possible and within five days.