Check out the latest advice, service disruptions, information and support about Coronavirus
The Council, together with Community Action Derby and Derby Homes have created the Derby Community Hub to coordinate help and support for people who need it during this national crisis.
Through the hub, we can assist anyone in the community who is vulnerable, self-isolating, or needs support. We prioritise those with no family, friends or neighbours who can help them. See the list below for those who can receive assistance.
Those who need support can call Derby Direct on 01332 640000. Text service for the deaf community: 0777 4333412. Please remember this offer of support is for our most vulnerable residents.
The line will open between 9am and 5pm, Monday to Friday. There’s also a dedicated email at email@example.com.
Should there be any emergency care needs due to the Coronavirus, please call the emergency OOH Careline number on 01332 956606.
Call for support from the community
As we enter into the new national measures we’re appealing again for more support from citizens. Let's all look out for each other and help those who need support, however big or small, in their immediate local neighbourhood. If you can help out in your immediate local neighbourhood please do!
You could use this as an opportunity to get to know that person you only wave at occasionally and if there is a silver lining to the current situation then perhaps it can be the creation of tighter-knit, friendly communities that look out for each other.
There's also some really useful national guidance on how to offer help safely which provides information on how to stay safe when providing or receiving support which may be of interest.
If you don't know anyone directly but can offer support to someone in need in the city then contact the Hub and we'll do our best to match you up with someone close by.
Who should call the Hub
A number of people have asked who can access support, and what the hub can do for them, so we’ve put together a quick list to help:
- aged 70 or older
- very overweight, with a BMI of 40 or above
- have lung conditions, such as asthma, COPD, emphysema or bronchitis
- have heart disease, such as heart failure
- have chronic kidney disease
- have liver disease, such as hepatitis
- have conditions affecting the brain and nerves, such as Parkinson's disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
- have diabetes
- have problems with their spleen – for example, sickle cell disease or if you've had your spleen removed
- have a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
- have had an organ transplant
- are having certain types of cancer treatment
- have blood or bone marrow cancer, such as leukaemia.
Things that the hub can help with includes:
- collecting prescriptions
- dog walking
- befriending for example, telephone calls
- provision of food parcels to those most in need
- meal delivery
- other daily tasks those self-isolating can no longer do for themselves
- putting rubbish out
- topping up energy keys
More information about the Hub is available on our newsroom.