Check out the latest information and advice on coronavirus (COVID-19).
COVID-19 is an illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.
We can all help control the spread of coronavirus if we stay alert. This means you must:
Please check the latest guidance for staying safe outside of your home.
Please complete the NHS 111 checklist to check your symptoms and access support.
You may be able to apply for a coronavirus test if you have symptoms and meet the criteria set out by the government.
Help is available if you have any health concerns that require the advice or guidance of a professional.
NHS 111 online can help you find the best place to go for help if you are unsure. If you do not have internet access you can call 111 from a mobile or landline. The service is available 24 hours a day, 7 days a week. If you are deaf you can contact the NHS 111 BSL Interpreter service or call 18001 111 from a textphone.
Local health services are still available but the way that we access the NHS in Derby and Derbyshire may be slightly different.
For example, you might be able to get medical help from home with more advice and prescriptions available online or over the phone.
Dentists have also made changes to keep services and patients safe. We recently issued a press release on how to access a dentist in Derby or Derbyshire.
We have put together an online map which will show you where to find your nearest pharmacy.
Local help and support is available for vulnerable residents who do not have any family, friends or neighbours to call on. Please contact the Community Hub for further information. You can also find out more about the types of support available from the government.
Safer travel guidance now applies in England. Please consider if you can complete your journey using active travel instead of public transport. Active travel, such as walking and cycling, can also have additional benefits for your health. Find out what the Council is doing to support active travel in Derby.
If you would like to learn or return to cycling, you may be able to get free 1 to 1 training, guidance and route planning with Cycle Derby. Please note this depends on government restrictions and you must live in Derby to qualify.
Please continue to check the Foreign and Commonwealth Office if you need advice on leaving, or returning to, the UK during the coronavirus pandemic.
Lots of information is shared on coronavirus every day by news organisations and on social media. Sometimes this information is wrong and sometimes this information can be dangerous.
Please do not try home treatments that have not been tested or recommended by health professionals. It could be harmful to your health.
Full Fact has a useful guide to checking claims you have seen online.
Where can I find trusted information about coronavirus?
Please continue to check www.nhs.uk for reliable health information. You can find out more about the government response to coronavirus at www.gov.uk. Staying alert to common coronavirus myths can also help you separate the fact from the fiction.
Where can I access help when I need it?
NHS 111 online can help you decide if you need medical help and offer advice on how to access help safely. The service is free to access and is available 24 hours a day, 7 days a week.
Derby COVID Community Response Hub is available between 9am and 6pm every day. You can contact the hub to request support or to volunteer to help others in your community.
The Samaritans helpline is still available 24 hours a day, 7 days a week. Please call 116 123 if you would like advice or support with mental wellbeing.
Who is most at risk?
Coronavirus is infectious. This means that anyone can catch it and anyone can spread it. Some people are at higher risk and are considered to be extremely vulnerable or extremely clinically vulnerable. Not everyone who catches coronavirus will display symptoms. It is important that we all follow the latest government guidance to control the spread of the virus.
What can I do to help control the spread of coronavirus?
Social distancing and good hand hygiene offer the best protection against coronavirus. UNICEF has produced a helpful summary of everything you need to know about washing your hands.
Please continue to follow the latest government advice including further details of what you can and cannot do under the new rules.
Will my pet catch coronavirus from me if I become unwell?
Thankfully pets are not considered to be at risk of becoming unwell as a result of coronavirus. PDSA have produced a useful summary of information for pet owners which you may find helpful. Remember you should still telephone your vet if you are worried about your pet's health. Local charities, such as the Blue Cross, may be able to offer free pet advice and health care if you receive certain benefits or meet agreed requirements.
Can I catch coronavirus from post, parcels or letters?
There is currently no evidence that you can catch coronavirus from post, parcels or letters.