Check out the latest information and advice on coronavirus (COVID-19).
The Council may be able to help you with your housing costs and other expenses – see the details below for more information.
If you are at working age or a pensioner you may be able to receive help with your rent payments.
Click the link for more details of how to claim Universal Credit (if you are at working age) or Housing Benefit (if you are a pensioner).
You may also be able use our online form to make a claim for Free School Meals and Pupil Premium for full-time pupils. To do this you need to be claiming Housing Benefit and/or Council Tax Support at the same time. Make your claim using our Housing Benefit and Council Tax Support Claim Form
If you are on a low income you may be able to receive Council Tax Support (CTS). Click for details about how to claim CTS:
If you are struggling to pay your Council Tax, you can make a payment arrangement.
If you need to contact us for assistance email email@example.com; it would help us at this very busy time to only call us if you are unable to email us please. If you need to call us our phone number is 01332 642428.
You may also be entitled to claim a Council Tax discount or exemption to reduce your bill. These do not necessarily depend on how much income you have.
Find out more about discounts here
Find out more about exemptions here
You can also receive confidential help, support or advice from the following:
• Derby Homes’ Derby Advice team on 01332 643395 (for Derby Homes tenants only)
• The National Debtline on 0808 808 4000, or see the budgeting tools at www.nationaldebtline.org
• The Money Advice Service on 0800 138 7777, or go online at www.moneyadviceservice.org.uk
• Step Change at www.stepchange.org
The Council's SDA Scheme can provide extra help:
Click for more details including information about how to claim the SDA here: