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Help with your housing costs and other expenses
The Council may be able to help you with your housing costs and other expenses – see the details below for more information.
Help with your rent
If you are at working age or a pensioner you may be able to receive help with your rent payments.
For more details of how to claim Universal Credit (if you are at working age) or Housing Benefit (if you are a pensioner), please visit the Housing benefit and Council Tax support - new claim page.
Free School Meals and Pupil Premium
You may also be able use our online form to make a claim for Free School Meals and Pupil Premium for full-time pupils. To do this you need to be claiming Housing Benefit and/or Council Tax Support at the same time. Make your claim using our Housing Benefit and Council Tax Support Claim Form.
Help with your Council Tax
If you are on a low income you may be able to receive Council Tax Support (CTS).
If you are struggling to pay your Council Tax, you can make a payment arrangement.
If you need to contact us for assistance, please email firstname.lastname@example.org - it would help us at this very busy time to only call us if you are unable to email us please. If you need to call us our phone number is 01332 642428.
You may also be entitled to claim a Council Tax discount or exemption to reduce your bill. These do not necessarily depend on how much income you have.
You can also receive confidential help, support or advice from the following:
- Derby Homes’ Derby Advice team on 01332 643395 (for Derby Homes tenants only)
- The National Debtline on 0808 808 4000, or see the budgeting tools at www.nationaldebtline.org
- The Money Advice Service on 0800 138 7777, or go online at www.moneyadviceservice.org.uk
- Step Change at www.stepchange.org
Single Discretionary Award (SDA) Scheme
The Council's SDA Scheme can provide extra help:
- Discretionary Housing Payments (DHP) – can provide extra help if you receive Housing Benefit or the housing element of Universal Credit and are still struggling to pay your rent or if you need financial help to support a move to cheaper alternative accommodation
- Council Tax Hardship Payments (CTH) – can provide extra help if you are struggling to pay your Council Tax
- utilities and/or food
- goods for the home.
For more information including how to claim the SDA, visit our Single Discretionary Award Scheme page.