Social care and health

Social care

Social care services will be in touch with customers directly to let you know if any how you'll be impacted.

Support for care homes

On the 14 May 2020 the Minister of State for Care, Helen Whatley, wrote to all councils with responsibility for social care requiring them to provide a care home support plan by the 29 May 2020.

We welcome the opportunity to set out Derby's approach to supporting its care homes at this difficult and critical time. Since the onset of the pandemic, the Council has worked closely with care and NHS partners across Derby and Derbyshire to ensure a robust and considered COVID-19 response for care homes.

Derby City Council and its partners want to thank everyone who is working tirelessly within the care home sector to protect vulnerable people during the pandemic and hopes that the approach laid out will go some way to offering further support and reassurance.

On 29th May 2020, Derby City Council published its letter‌ to care homes outlining its plans for support, as well as its financial table‌ of funding support offered to providers.

Cash payments - vulnerable adults and looked after children

In response to the government's guidance on social distancing, our cash office will be providing a limited service for cash payments to looked after children and vulnerable adults.

The cash office will be open on the following dates between 9am and 12 noon:

• Wednesday 8th April 2020

If you have any queries, please email payment.help@derby.gov.uk.

Fostering events and drop-in sessions

Many apologies, all of our upcoming events and drop-in sessions are cancelled until further notice. Despite the current uncertainties there is still a huge need for new foster carers in Derby and our team would be happy to talk to you if you would like to make an enquiry. Please call us on 01332 640880 or use our online form to get in touch.

Livewell services

Weight Loss Programmes 

After five months of closure, our adult weight management programmes and Live IT programme for children re-opened for new clients on Tuesday 1 September 2020.  These include:

• Lose Weight programme for adults.
• Liveability programme for adults with learning difficulties.
• Live IT programme for children aged 5-17

Things are a little different to our previous 12 month programmes with more virtual and phone support on offer as well as outdoor exercise sessions in local parks.  As more community venues re-open we will add to our activity programme on our homepage. Feel rest assured that we’re following strict COVID-19 guidance by regulating numbers (booking is essential), distancing at meetings and regularly cleaning relevant equipment/areas.

Adult activation meetings are in groups of 5 at Alvaston Park Community Building over two weeks.  Clients can alternatively choose a phone appointment with an advisor to get started.

Children (under 12) can attend small group meetings with one parent/carer at Oxygen Freejumping Park where they get to bounce on trampolines for free whilst parents/carers chat to our advisor.

Our friendly contact team will call you (within 5 working days) of receiving your online join form.  Due to demand, you may need to wait up to a month for an activation meeting/phone appointment.

Stopping Smoking

Because smoking harms the immune system, smokers are less protected against infections like coronavirus.  The good news is that it's never too late to quit. People registered to a Derby doctors can apply and book a telephone appointment to stop smoking online.

We are offering telephone support to both existing and future stop smoking clients with delivery options for Nicotine Replacement Therapy. Champix prescription requests will need to be collected from clients’ local pharmacies. Advisors will communicate treatment pick up/collection arrangements with their clients.

NHS Health Checks

This service is currently suspended.  Please check out our blood pressure fact sheet for helpful information.

We are available to answer any questions by phone (01332 641254) or email: livewell@derby.gov.uk but please note we may take longer than usual to get back to you due to staff shortages.

We will use our Facebook and Twitter pages and website to communicate helpful tips, exercise ideas to try at home, wellbeing advice and changes to the service as new information becomes available. 

Check out the latest information and advice about Coronavirus (COVID-19).