Coronavirus information for care providers
Support for care homes
We welcome the opportunity to set out Derby’s approach to supporting its care homes at this difficult and critical time. Since the onset of the pandemic, we have worked closely with care and NHS partners across Derby and Derbyshire to ensure a robust and considered coronavirus (COVID-19) response for care homes.
Derby City Council and its partners want to thank everyone who is working tirelessly within the care home sector to protect vulnerable people during the pandemic and hopes that the approach laid out will go some way to offering further support and reassurance.
Please also find further information where we are working jointly with our Derbyshire County Council and Derby and Derbyshire Clinical Commissioning Group colleagues to support residential care providers on the Derbyshire County Council website.
Capacity tracker
Providing us with accurate information as soon as you are able to will allow us to manage this situation to the best of our ability, and effectively identify where there is the most critical need.
- If you provide care home or community services, please make sure you register on and complete the NHS Capacity Tracker.
- You need to complete all the information required on the NHS Capacity Tracker on a daily basis.
The capacity tracker poster for care homes can be printed off and used as a prompt for which sections of the Capacity Tracker need updating when, and with contact details should you have a problem or query.
Keeping in touch
If you need to contact us, please email the Commissioning and Market Management team at COVIDCMMT@derby.gov.uk.
Latest guidance
Coronavirus (COVID-19) guidance is available on:
- infection prevention and control in adult social care settings
- infection prevention and control in adult social care (COVID-19 supplement)
- coronavirus testing for adult social care services
- infection prevention and control in healthcare settings
- reducing the spread of respiratory infections (including COVID-19) in the workplace
- changes to DBS ID checking guidelines
- interim guidance on DBS and other recruitment checks
- staff and volunteering to help fill workforce gaps
- coronavirus awareness course
- infection prevention and control
Accessibility resources
- Signhealth is providing a videos of summaries of key coronavirus guidance in BSL
- NHS guidelines translated into 32 languages by Doctors of the World
- Easy read information on COVID-19
- COVID-19 guidance for providers of services for people experiencing rough sleeping
Other useful links
- Social Care Institute For Excellence - Coronavirus (COVID-19) advice for social care
- Admissions and Care of Residents in a Care Home during COVID-19
- Supporting people with dementia who walk with purpose
- Good practice and information toolkit for Dementia
- Department of Health and Social Care – care home testing update
Personal Protective Equipment (PPE)
Residential and domiciliary social care providers
If you are a CQC registered provider of residential or domiciliary social care, you should already be accessing the national PPE Portal.
If you have any problems with the PPE Portal or the quality of stock, please contact their Customer Service Team on 08008 766802.
Other social care providers
From April 2022, most local authorities and local resilience forums will no longer be the main distribution method of PPE for social care providers.
Providers can now sign up to the PPE Portal instead. This is an online platform that allows for PPE to be distributed to eligible sectors.
Free COVID-related PPE will be available through the portal until 31 March 2023.
Vaccination Priority Groups
The COVID-19 vaccination programme for Derby and Derbyshire is following the priority order which is set out by the Joint Committee on Vaccination and Immunisation (JCVI). The NHS are leading the vaccination programme, more information is available from Joined Up Care Derbyshire.
The priority order has been developed by the JCVI based on clinical evidence gathered during the pandemic. This prioritises groups of people in order to minimise loss of life and to ensure health and social care systems can continue to operate safely. Further details about this can be found at GOV.UK - JCVI advice.
If you want to know more about the approach to the way in which the vaccines are being prioritised in Derby and Derbyshire, please see the Vaccination Priority Groups Report.
Hospital discharges
In response to managing COVID-19 in our hospitals, national guidance has been issued that says hospital discharges must be carried out within two hours of a patient becoming medically fit.
Local NHS and adult social care services have made the decision that all hospital discharges requiring ongoing support will use a Trust Assessment Approach/D2A documentation.
This decision will take effect immediately. It is our intention that the assessment will provide a clear and accurate view of the client's needs and how then can be best met.
Here is the leaflet being used by the hospital teams for people who are being discharged as part of this arrangement.
If your request is for a service in Derby, please contact Derby City Council Adult Social Care Commissioning and Market Management team, please email carebrokerage.duty@derby.gov.uk.