Check out the latest information and advice on coronavirus (COVID-19).
Information, guidance and advice for independent providers of adult social care services.
Please also find further information where we are working jointly with our Derbyshire County Council and Derby and Derbyshire Clinical Commissioning Group colleagues to support residential care providers on the Derbyshire County Council website.
On the 14th May 2020, the Minister of State for Care, Helen Whatley, wrote to all councils with responsibility for social care requiring them to provide a care home support plan by the 29th May 2020.
We welcome the opportunity to set out Derby’s approach to supporting its care homes at this difficult and critical time. Since the onset of the pandemic, we have worked closely with care and NHS partners across Derby and Derbyshire to ensure a robust and considered coronavirus (COVID-19) response for care homes.
Derby City Council and its partners want to thank everyone who is working tirelessly within the care home sector to protect vulnerable people during the pandemic and hopes that the approach laid out will go some way to offering further support and reassurance.
Providing us with accurate information as soon as you are able to will allow us to manage this situation to the best of our ability, and effectively identify where there is the most critical need.
Should you need to speak to one of the team, please contact the Lead Commissioner or Market Manager for your area of care and support.
Guidance from Public Health England, including infection prevention and control in healthcare settings, can be found here.
Public Health England has also published posters in various formats to be displayed at entrances to hospitals, GP practices and community pharmacies and other settings to provide people with advice on what to do if they have the symptoms of COVID-19.
The COVID-19 pandemic raises particular challenges for care home residents, their families and the staff that look after them. The NHS are working with tech firms to help care home residents and patients connect with loved ones.
There are also some useful resources to support people with dementia.
The Government has published guidance for personal protective equipment (PPE).
Public Health England have provided support for taking off personal protective equipment, and issued an explainer video and case studies showing how the PPE guidance works in practice for the social care sector.
If you are a Derby City provider still experiencing difficulties in accessing PPE, having exhausted your own supply chain and the 11 national wholesalers, and are in need of emergency supply for example, you have two or less days worth of key items, then email PICTeam@derby.gov.uk and someone will be in touch.
If we are unable to help then you should contact the NSDR via the 24/7 helpline: 0800 915 9964 (freephone number in the UK).
There is a programme of testing in care homes for both staff and residents currently in operation.
Testing is now being made available to more key workers - further information on testing can be found here.
Please note that the test is only accurate if conducted up to five days from when someone starts to display symptoms. For that reason, and to allow a day to arrange an appointment, referrals cannot be received if symptoms were displayed more than four days ago.
There are two test centres available, one at Burnaston Toyota plant in Derby and one at the Proact football stadium in Chesterfield, depending which is most convenient for colleagues. Test slots are available every afternoon between 1.00pm and 5.00pm.
Individuals must be able to drive or be driven to the test centres by someone from the same household. Unfortunately, these centres are not walk in, and cannot test people who arrive on foot, take public transport or a taxi.
To request a test slot and confirm eligibility please send an email to the dedicated mailbox, including a name and contact telephone number for the person requesting a test, and indicate which location they will be accessing (Chesterfield or Derby).
In response to managing COVID-19 in our hospitals, national guidance has been issued that says hospital discharges must be carried out within two hours of a patient becoming medically fit.
Local NHS and adult social care services have made the decision that all hospital discharges requiring ongoing support will use a Trust Assessment Approach/D2A documentation.
This decision will take effect immediately. It is our intention that the assessment will provide a clear and accurate view of the client's needs and how then can be best met.
Here is the leaflet being used by the hospital teams for people who are being discharged as part of this arrangement.
If your request is for a service in Derby, please contact Derby City Council Adult Social Care Commissioning and Market Management team, please email email@example.com.
Changes and updates to this resource This resource has been updated from the previous version of this document as follows: • incorporates recommendation (July 2020) for the use of face masks and coverings in care homes to prevent COVID-19 transmission as follows: - a third table has been added - additional questions and answers have been added (Questions 4 and 31-34) including adapting advice provided by NHS England for hospital settings to this context