Derby's COVID alert level is 'high' (tier 2) - check out the latest coronavirus guidance.
The Test and Trace Support Payment is designed to support people on low incomes who are unable to work from home if they are told to self-isolate by NHS Test and Trace and will lose income as a result.
These payments are designed to help ensure people who have tested positive for COVID19 and their close contacts self-isolate for the required period to stop the onward spread of the virus.
The scheme is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions.
The Test and Trace support payment is £500 for each period of self-isolation advised by NHS Test and Trace.
Applicants will be entitled to a Test and Trace Support Payment of £500 if they:
You may be able to qualify for a Discretionary Award Payment of £500, if you:
People in the same household can each make an individual application to receive the payment, if they each meet the eligibility criteria.
You can claim more than once (if you are told to self-isolate multiple times), as long as you meet the eligibility criteria for each individual claim and your periods of self-isolation do not overlap.
You will need to be complete the Test and Trace Support Payment application form and attach the supporting evidence the form asks for.
If you do not have access to the internet, and you have no family or friends to help you make the online application, you can call the Council on 01332 640202 between 9:00am and 5:00pm and a member of staff will complete the Test and Trace Support Payment Application with you.
Another person can make a clam on your behalf the Test and Trace Support Payment must be made into the bank account of the person who has been told to self-isolate. For example, if you are making a claim for a parent, the payment will be made into the parent’s bank account.
A claim for a Test and Trace Support payment can be backdated if you have been told to self-isolate on or after 28 September 2020.
As part of your application you will need to provide:
The online form will give you the option to attach picture or scanned images.
The Council will check the data supplied in your application with:
Each applicant will receive notification of the decision by email or letter, which will contain details of how to access other discretionary support.
You cannot appeal the decision made by the Council. Applications will be rejected if they do not meet the eligibility criteria.
We aim to make a payment into the bank account stated on the Test and Trace Support Payment application three days after a successful decision.
The Test and Trace Support Payment is subject to income tax but is not subject to National Insurance Contributions. These rules apply to both the Test and Trace Support Payment and the Discretionary Award.
The Council has a responsibility to provide details of all Test and Trace Support Payments to HMRC.
The Council are responsible for implementing post payment measures to manage fraud and have the right to recover the costs from applicants who claim a payment fraudulently.