Love Your Neighbourhood

We've pledged to make Derby the cleanest English city in four years and to launch a Neighbourhood Charter, which demonstrates our commitment to neighbourhoods and communities across Derby, but also what we expect from those communities to help us and themselves.

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Ways you can love your Neighbourhood

Loving your neighbourhood is about more than just putting your bin out for collection on time or keeping your garden tidy. We want to see you getting more involved in your local neighbourhood and communities by taking part in local initiatives and groups such as your local 'Friends of' parks groups which are active across many of Derby's parks.

Parks and Open spaces

Other ways to love your neighbourhood:

  • Don't overfill your bins or leave bags and boxes next to them
  • Recycle as much as possible
  • Please don't drop litter, take it home or use a litter bin
  • Carry a bag to clear up after your dog
  • Get involved in initiatives or volunteer in your local neighbourhood.
  • Encourage others to act responsibly

 Clean Streets

  • Report fly tipping to us and provide witness statements so we can take enforcement action against those who don't respect your neighbourhood
  • Report other issues in your neighbourhood to us or your local councillor quickly so we can take action to resolve it
  • Report crime and anti-social behaviour to the police on 101 for non-emergencies, or in an emergency call 999.
  • Respect your neighbourhood and neighbours by behaving responsibly.

Stronger Communities

Ways we will help you to love your neighbourhood

  • Engagement: We will work with you to keep your neighbourhood streets clean and safe, encouraging you to come together with your neighbours to help us to keep your streets clean and tidy.
  • Education: We will work with you, local community groups and local schools to make sure everyone knows more about their bin collections, how and what to recycle, and how to stop littering and fly-tipping.
  • Enforcement: We will take a targeted approach to using enforcement against those individuals who continue to offend and blight your local community, by persistently ignoring what is asked of them.

Engagement Education and Enforcement

Find out more

To report issues in your neighbourhood, contact your local neighbourhood manager by emailing or use our online forms on our Derby Direct to You customer service website.

Anyone interested in joining a Friends Group or volunteering on parks can email or call 01332 640789.

Want to find out what our Enforcement team are up to in local neighbourhoods? Follow them on twitter, @DerbyCPTeam

For more information about volunteering in Derby, get in touch with Community Action Derby who are based at 4 Charnwood Street, Derby. You can also call 01332 346266, email or visit their website.

Worried about anti-social behaviour, begging or cybercrime? Get in touch with our Community Safety team for advice and information by emailing or following them on twitter or Facebook.

Community Safety

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