Derby SEND Information Advice and Support Service

SENDIASS logo(Formerly Parent Partnership Service)

We are Derby Special Educational Needs & Disability, Information, Advice and Support Service (SENDIASS).  We provide free, legally based impartial, confidential and accessible information, advice and support for children, young people and parents/carers. SENDIASS gives advice on Special Educational Needs Disabilities (SEND), Health and Social Care. Your child does not need to have a formal diagnosis to receive our support.

Our service develops partnerships between parents, schools, local education authority, health, social care and the voluntary sector for the benefit of all children with SEN. We support parents/carers, children and young people, so that their views are taken into consideration in the planning and delivery of services.


Important Ofsted Update May 2016

Ofsted inspections may take place at any time looking at Derby City's SEND provision and services. With this in mind SENDIASS may be asked to be a part of these inspections and parents views may be required. Please be aware that Ofsted may have access to details if you have contacted our service, if you have an objection to this please let us know so that they can avoid contacting your family. If you would like your contact details to be put forward to Ofsted for contacting regarding your SEND experience (not just SENDIASS) then please get in contact.

What can SENDIASS offer me?

We can provide you with impartial information and advice suited to your specific needs as well as guide you through the SEND processes and procedures. We're here to help when you're not sure of something, including:

• advice on local policy and practice, the Local Offer, personal budgets, the law on SEN and Disability, health and social care
• guidance through the Education Health and Care (EHC) Needs Assessment process
• completing forms or writing letters for EHC Needs Assesments, appeals and tribunals
• support in preparation for and attending* meetings 
• resolving disagreements with schools and the local authority
• understanding documents and reports
• signposting to other local and national sources of information, advice and support
• providing links to local parent support groups and forums

*dependent on availability

Young people support

Are you aged 25 or under?

Do you have a Disability or Special Educational Need? If the answer is yes, then we can help you.

Special Educational Needs are when you need extra support to learn things. You can come to us if you want help with support at school, college, training, health and social care. We offer young people confidential advice and support on a range of SEND related matters. You can call, text, email us or meet us face to face.

You can find our contact details at the bottom of the page. 

What issues can the service help me with?

• Special Educational Needs and Disabilities
• requesting an education, health and care needs assessment
• education health and care plan (EHCP) process
• exclusions and part time timetables
• choosing/changing an educational setting
• health or social care issues relating to education
• personal budgets.

Education, Health and Care Needs Assessment

This is a multi-professional assessment to find out exactly what a child/young person’s special educational needs are, and the help required to meet their needs. For more information on the Education, Health and Care Needs Assesment and how to apply, please visit our Local Offer or you can view our EHC Needs Assesment fact sheet in the downloads section at the bottom of the page.

Special Educational Needs and Disability Tribunal

If you have not been able to reach agreement with your local authority about your child’s special educational needs, you may be able to appeal to the Special Educational Needs and Disability Tribunal Service. To find out what you can appeal about and how to make an appeal please see the GOV.UK website. If you do wish to lodge an appeal complete the form relating to the age of the child or young person. 

Model letters

In the useful links section below you can find template letters on a range of situations where you may need to write to your local authority. We do not endorse any service that is listed below, however have found the letters to be very useful in the past when used. If you require a more personal letter, or help in writing any documents separate to these, please get in contact and we can help.

Contacting us

We do not have a formal referral process so please do get in contact with us when you have the time to.

All you need to do is call, text, email or write to us and we will discuss your queries and concerns with you. Our contact details can be found below.

We use our answerphone during busy periods and outside office hours and we ask that you leave us a message. We generally return calls within three working days.

You can now like us on Facebook. Search for Derby SENDIASS on Facebook and keep up-to-date on all things SENDIASS related.


Contact details

Post address:
Derby SENDIASS, The Council House, Corporation Street, Derby, DE1 2FS
Phone: 01332 641414 or text 07800005190
Like us on Facebook : @derbysendiass