More help and news

We understand that talking to many different services about your child's needs can be very confusing.  SEND - Frequently asked Questions

To help we have put together a list of acronyms on our Glossary of Terms.

Rolling News 

15/02/2019 - Derby City Council’s Local Offer Annual Report December 2018

We have published the lastest Local Offer Annual Report - December 2018.


28/01/2019 - Epilepsy in Infants and Young Children

Caring for a baby, infant or young child who is experiencing seizures can be distressing. The people at Young Epilepsy have created Epilepsy in Infants and Young Children: A Guide for Parents.  This guide gives parents and carers essential information about living with, and managing epilepsy in young children.


21/01/2019 - Can drumming improve brain function in 16-20 year olds with autism?

King's College London would like to invite you to participate in a research project funded by the Waterloo Foundation. Previous studies on young people without autism showed improved functional connectivity in certain areas of the brain, particularly those associated with sensory, emotional and motor co-ordination difficulties.

If you have any questions or require more information about this study, please contact Professor Steve Williams via email:


15/01/2019 - Understanding your child's diagnosis

Have you seen the new webpage we have created called 'Understanding your child's diagnosis'? We have three diagnoses there already:

  • Autism
  • ADHD
  • Mental health and wellbeing

We are currently working on the following to be published in the future:

  • Hearing impairment
  • Visual impairment
  • Other medical conditions
  • Physical need
  • Specific learning need

We would welcome your feedback on these pages or any other part of the Local Offer webpages. 


07/01/2019 - Over 80% of Derby’s two year olds access quality early years provision!

The Families Information Service has for the first time ever achieved just over 80% take up of funded two year old places in the city’s childcare settings. This means most of our eligible two year olds are getting the opportunity to access quality early years provision to better their long term outcomes.

Early learning childcare encourages children to:

  • learn
  • play
  • make new friends
  • experience new activities
  • get ready for school.

It can also help parents:

  • have more time
  • take up a college course
  • go back to work
  • meet other parents
  • get ideas of how to help your child play and learn.

With, 374 two year old’s turning three by 31/12/2018 to maintain a 80% take up level, we need to have 330 new two year old’s take up a place in January.
If you know someone with a two year old, tell them to please contact the Family Information Service on 01332 640758 to check their eligibility. They can also apply online from the comfort of home.


03/01/2019 - Happy New Year everyone!


11/12/2018 - ‘Excellent performance with the take up!’ says DfE

Some working parents and carers of three and four year olds may be eligible for an additional 15 hours per week of funded childcare on top of the existing universal 15 hour offer of funded early education entitlement (FEEE). The eligibility criteria for this extended offer and application process can be found on

In the summer, there were 1778 Derby families benefiting from this extended entitlement. Derby City Council has been recognised by the Department for Education (DfE) for our excellent performance with the take up of extended entitlement, with take up level performance being consistently within the top 30 local authorities over the last year. Already in the autumn term we have seen a 16% growth in the number of families taking up this new offer compared to autumn last year.

The Family Information Service is working closely with parents and professionals to promote all funded childcare options available to families to ensure all eligible 2, 3 and 4 year olds take up the FEEE. This includes trying to encourage parents using registered childcare to access the use tax free childcare scheme that can support families with 20% of their childcare costs for children aged 0 to12 with potential savings per child of £2,000 per year.


03/12/2018 - Family Information Services translated.

We have now translated our childcare information into several languages that we know are spoken in the city. If you have a neighbour or friend who would benefit from having this information in their first language, please show them these links:


22/11/2018 - A chance to have your say!

We are taking part in a nationwide survey asking parents, carers and young people about the support their SEND child or young person receives.

You do not have to give your name so you can be really honest about your experiences. Your views are important and will help towards improving our performance.

The online survey's can be accessed using the link below.

Derby City Council - Children and young people who have additional support 2019
Derby City Council - Parents of children and young people who have additional support 2019 

Deadline: 31st December 2018


20/11/2018 - The Family Information Service Facebook page

The Family Information Service Facebook page has everything for Derby families from childcare funding for the 0-5 years, clubs and activities for teens to big family days out, as well as lots of general information useful for families. We are reviewing the tone of pages on the website to make them more family friendly. We are aiming to make the pages fresher and cleaner to browse through too. The pages about childcare funding have been revised already, using dropdowns, images and video.

Please share the Facebook page amongst friends and family, please review both the webpages and Facebook page and please let us know if you would like anything posting. We would welcome your feedback at and are open to any of your suggestions.


19/11/2018 - Voice of the child toolkits

Practitioners working with children and young people (CYP) with special educational needs and disability (SEND) have developed a set of engagement tools in collaboration with the Parent/Carers Together Forum to capture the voice of the child or young person.

There are 3 different tools:

All About Me – to get to know different aspect of the child or young person
3 Islands – if you have any safeguarding concerns
Improvement Ladder – to discuss improvements and change

There are different versions of the same Voice of the Child toolkits to meet varying needs of children and young people with SEND.


12/11/2018 - ‘Flying Start for Two Year Olds’ potentially 80% by the end of the year!

The Family Information Service (FIS) is proud to announce that 77% of eligible two year olds are taking up their free childcare place. This is higher than the national average of 72%, with children still able to take up a place this term so potentially take up could increase to over 80% by the end of the year. This offer supports families to be able to return to work or increase their work hours. These two year olds are the city’s most disadvantaged children and evidence has shown how important it is for them to access good quality early years provision to help them be ready and prepared for school.


05/11/2018 - Decision-making and mental capacity

NICE has published a new guideline covering decision-making in people aged 16 years and over who may lack capacity now or in the future. It aims to help health and social care practitioners support people to make their own decisions where they have the capacity to do so, and helps to keep people who lack capacity at the centre of the decision-making process.


15/10/2018 - New webpage!

We have made our information about funded places for three and four year olds much more clear. We hope you like the new layout!


09/10/2018 - Don't miss out on Derby College Open Days.

Come along to Derby College's open days where you can find out what is going on at their many campus' around the city.


04/10/2018 - Attention! To all our early years funded childcare providers:

The autumn term actual head count deadline is Friday 5 October at 4.30pm.

However please submit your claims as soon as possible, you do not need to wait until tomorrow.

No claims will be accepted after this date.


02/10/2018 - Improving Special Educational Needs and Disabilities (SEND) Provision in Derby

Derby City Council is always looking to improve on how it delivers its services and to provide the best it can for children in Derby.

Following very careful consideration and initial consultation with parent representatives SEND partners and headteachers, proposals were developed to improve Derby's specialist provision for children and young people with SEND and to help support parents, carers and families. These proposals were then subject to a full consultation process.

The overall aim of the plan is to help ensure that children and young people attend a school most appropriate to their individual needs and that more places will be offered in local schools, near to the family home and the local community, wherever possible.

The main proposals relate to:

  • Enhanced Resource School and Special School Placement Criteria.
  • Ensuring specialist provision is relevant to current needs of children and young people in Derby.
  • Improving SEND pupil pathways between primary and secondary Enhanced Resource Schools
  • Developing an Early Years Inclusion Fund for all Early Years providers.

It is important to note that no existing placements will be affected by the proposals. The proposals will be considered by Council Cabinet on Wednesday 10th October and, subject to approval, will take effect on a gradual basis.

Please click on the link below to view a leaflet for parents and carers which explains the proposals in a bit more detail:

SEND School Provision

To read full details, please click on the link below to view the report to Council Cabinet on Improving SEND Provision in Derby (10 October 2018):

Council Cabinet SEND Report - 10 October 2018


28/09/2018 - Parents and carers feedback

The Local Offer visited a Parent Carer Together workshop about health earlier this week. We collected lots of feedback and will start working on putting these suggestions in place.


12/09/2018 - Engagement Officer

Hello, my name is Charlotte and I am the new Engagement Officer. I will be keeping the Local Offer up to date here on the website and on Facebook. Please do let me know via email if you think there is something missing and I will do my best to help you.


04/05/2018 - City-wide Specialist Provision Review Update

You might be aware that Derby City Council has now consulted on proposals to improve school provision for children and young people with Special Educational Needs and Disabilities (SEND) and to help support parents, carers and families.

The Council has received a range of responses through the consultation and has considered them all very carefully. It is really good news that so many people took the time to respond to the consultation. In view of the responses received, it is now likely that a report on the consultation outcome and proposals will be presented to Derby City Council Cabinet on 10 October 2018.

For information, a Communication Strategy is being developed to ensure that proposals in the report to Council Cabinet in October are clearly and carefully communicated to all interested parties including schools, parents and carers.

We hope this is helpful as an update on the Specialist Provision Review and further information will be posted on the Local Offer website as the review progresses. 


08/05/2018 - New guidance added on the Single Route of Redress - National Trail

The Government are extending the powers of the First-tier Tribunal (SEND), sometimes referred to as the ‘SEND Tribunal’, to make non-binding recommendations about the health and social care aspects of Education, Health and Care (EHC) plans as part of a two-year trial. The trial will apply to decisions made or EHC plans issued or amended from 3 April 2018. Visit our ECHP page to find out more.


26/02/2018 - Specialist Provision Proposals and SEND Fund Bandings: Consultation has now taken place on proposals to improve specialist provision for children and young people.

A range of responses have been received through the consultation which the Council is now very carefully considering. In view of the responses received, it is now likely that a report on the consultation outcome and proposals will be presented to Council Cabinet in June 2018, to allow sufficient time to carefully consider all of the responses received.

In relation to the SEND fund bandings, the Council has considered the comments made through the consultation with schools and has taken the decision to introduce the single SEND fund bandings for Special Schools and Enhanced Resource Schools from April 2018.

The new SEND bandings have been established to simplify the way in which funding is allocated to Special Schools and Enhanced Resource Schools, creating a more transparent and consistent funding system. They should also result in increased funding stability for schools, supporting budget setting processes.

Overall, the new bandings will result in additional SEND funding of £911,000, over a three year period, a significant increase in investment in our schools in the City. Exceptional needs funding will also remain in place for those pupils with highly complex needs. We hope this update is helpful as we all continue to work together on improving outcomes for children and young people with SEND. 


23/02/2018 - Local Offer User Guide

We heard your concerns and have now created a local offer user guide that we hope makes using this site easier. We hope that this helps navigate around the site as you told us it is tricky to know what is available on the Local Offer. We are hoping to create a video on this with young people in the summer of 2018.


16/01/2018 - You have chosen your new Local Offer service logoNew Logo LO

After 80 votes you have decided on your ‌ and we think it is great. You will start seeing this branding shortly. You can also view the Votes Breakdown by clicking the highlighted link.


We want to hear from you

Don't forget we are always wanting your feedback.

Useful forms


Contact details

Post address:
Derby City Council, The Council House, Corporation Street, Derby
Phone: 01332 640758