Check out the latest information and advice on coronavirus (COVID-19).
Please, only buy what you need – especially when it comes to food. Love food Hate Waste has a wealth of information about storing food to make it last longer and the best way to make the most of the food you have at home.
Where you can, try and buy products with little or no packaging. The majority of waste comes from packaging. Packaging like plastic bags and films can be returned to supermarkets for recycling.
You should only use your black bin for things that can’t be recycled such as nappies, pet waste, sanitary products and wet wipes (please do not flush wet wipes).
Find out more about ways you can reduce your waste.
Recycling can be stored at home without any risk if you rinse any food or product residue from it.
To make the most of the room in your bin, after rinsing, make sure you squash down plastic bottles, pots, tubs, trays and metal tins and cans. Please make sure that any glass is in the bin and not left at the side of the bin. Cardboard (which takes us the most room) should be flattened down and left next to your bin. Please don’t put plastic bags in the blue bin, we cannot accept them and will not be able to empty your bin.
So we can empty your blue bin, please make sure it isn’t contaminated with anything like plastic bags or other household waste. Contaminated blue bins cost lots of time and money.
If you can, give composting a go with your garden waste. We have lots of information about home composting and where to get compost bins, on our website.
There are also options for composting food waste.
Please make sure that your bins are clearly presented where we can see them. It may not be your normal collectors who empty your bins.
If you live in a cul-de-sac, you can help us enormously by bringing any bins to the end of the cul-de-sac. This saves our drivers and collectors lots of time trying to reverse vehicles safely into these areas. Don’t forget, some of our drivers are newly trained.
Our collectors touch around 2000 bins a day so please wear gloves or wipe down the handles of your bin when you bring it back in.
We know changes to refuse collections are frustrating but dumping rubbish and littering is still an offence. Public Protection Officers are still patrolling the city and will take the appropriate action against anyone caught fly tipping or littering.
Pandemic or not, our faithful friends still need a walk. Please make sure that you are picking up any mess they leave behind.