Due to scheduled maintenance, some of our online services will be unavailable on Tuesday 21 January between 8am and 1pm. We apologise for any inconvenience.
You can arrange for us to collect large items such as furniture, mattresses and large electrical items for a charge.
Alternatively, you can arrange and pay for a collection over the phone on 0333 200 6981. Telephone lines are open from 9.00am until 3.00pm Monday to Friday.
Please note, we will only collect from a domestic property.
If you are a landlord clearing items from a rental property you will need to contact our trade team to arrange a commercial waste collection.
Fridges and freezers are charged at £10.50 per item.
For other items, there is a charge based on:
For example, the following things count as a single item:
To arrange a collection, please complete our online form or call 0333 200 6981. We will tell you your collection date when we get your payment.
You can pay by debit/credit card payments over the phone through Derby Direct on 0333 200 6981. Telephone lines are open from 9.00am until 3.00pm Monday to Friday.
Please make sure:
If you have more than six items, please complete our commercial waste collection online form to get a quote (£45 minimum).
We are not able to collect:
You can arrange your own disposal to a licensed waste site or hire a skip. You can find details of private companies in a telephone directory. If you hire someone to move your waste, make sure they have a waste carrier licence. You can check a public register of waste carriers on the Environment Agency website.
If you have domestic waste you can take this to Raynesway Household Waste and Recycling Centre. Find more on opening times, directions and what items the centre can accept. Garden waste can be recycled through our free Garden Recycling scheme or taken to Raynesway.
We're encouraging residents to look at reuse options before disposing of any items. Items in good condition can be sold on, gifted, or given to local charities. Some local charities offer a free collection service, such as the British Heart Foundation.
This is a web-based service for people who want to give and get items that are too good to be thrown away, from things like chairs and beds to smaller items such as jam jars. It's all about reusing and keeping stuff from being thrown away and it's free.
Visit Freegle to find out more and see what's on offer around Derby.