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If you can’t get to Raynesway HWRC or need some help to dispose of old furniture, you can book a bulky waste collection. The easiest way to book and pay is online.
Alternatively, you can arrange and pay for a collection over the phone on 0333 200 6981. Telephone lines are open from 9.00am until 3.00pm Monday to Friday.
We will only collect from domestic properties.
If you are a landlord clearing items from a rental property or a business, you will need to contact our trade team to arrange a commercial waste collection.
Fridges and freezers are charged at £10.50 per item.
For other items, there is a charge based on:
1. What you want us to collect
For example, the following things count as a single item:
There are certain items or materials which we cannot collect.
2. The number of items
To arrange a collection complete our online form or call 0333 200 6981. We will tell you your collection date when we get your payment. If you have more than six items, please complete our commercial waste collection form to get a quote (£45 minimum).
How do I pay?
You can pay by debit or credit card over the phone through Derby Direct on 0333 200 6981. Telephone lines are open from 9.00am until 3.00pm Monday to Friday.
Please make sure:
Please note that we:
We are not able to collect:
You should arrange disposal of these items by a licensed waste carrier or hire a skip. If you hire someone to move your waste, make sure they have a waste carrier licence. You can check a public register of waste carriers on the Environment Agency website.
You can take larger items and additional waste to Raynesway HWRC. Find more about opening times, directions and what items the centre can accept. Garden waste can be recycled through our free brown bin scheme or taken to Raynesway.
Before you throw anything away, have a look at reuse options. Items in good condition can be sold or donated. Some local charities offer a free collection service for items of furniture.
Lots of furniture can also be upcycled to give it a new look and feel. Upcycling can cost less than buying brand new furniture.