The annual change for the service is £40 for your first brown bin and £20 for the second or any additional brown bins. There is no limit on the number of brown bins we will collect from a property.
We are offering a smaller brown bin.
We are offering a limited number of small brown bins. These are 140 litres rather than the standard 240 litre wheeled bin.
The annual cost will be £25 and is limited to one bin per property.
The 2016 service will run from April until November 2017 and collections will take place every other week.
Collections will start from 10 April and the scheme will close on Friday 17 November 2017. You will be able to check your brown bin collection day on the bin day look up tool.
You will receive details of your collection dates in your welcome pack, delivered late March/early April. If you sign up once the service has started we will endeavour to get your welcome pack to you as soon as possible, usually within 15 working days.
We will collect your brown bin every other week between April and November, your welcome pack will detail all your collection dates.
You will receive 16 collections over a 32 week period.
Once you have signed up to the service, we will let you know what day your brown bin will be emptied. We will also issue your ‘licence’ sticker to put on your bin.
For the majority of customers your brown bin will be collected alongside either your blue or black bin. However, please note that your garden recycling day may differ so we can run the service as efficiently as possible.
You will be able to check your garden recycling collection day on the bin day look up tool.
|Yes please||No thanks|
|Grass cuttings||Soil, stones or gravel|
|Hedge trimmings||Flower pots|
|Garden prunings||Seed trays|
|Small twigs||Pet litter or waste|
|Dead plants||Cardboard, paper, glass or metal|
|Branches no thicker than 12cm||Wood/timber or sawdust|
For an alternative to having your green waste collected, you might want to home compost. Visit our composting page for more information.
Once you have signed up and paid for the service you will receive an email or letter confirming your membership to the service.
You will receive your welcome pack containing your membership sticker(s) and your collection dates late March/early April or within 15 working days if you sign up to the service once it has started.
Yes, we will only empty brown bins showing a membership sticker.
If you have signed up and are waiting for your brown bin sticker to arrive please place your bin out as our collection crews may be aware you are a scheme member. However, without a membership sticker showing we cannot guarantee your brown bin will be emptied.
Yes, however we will not offer refunds. You can cancel the service by phone or online using the online General Waste Service form.
Garden waste tonnages drop over the winter months. It would not be efficient to run the service over the winter months.
To enable us to continue to provide our excellent garden waste service, we’ve taken the tough decision to charge for emptying brown bins. This service change is expected to save the Council £1.2 million a year.
The change also means that only households who need the service pay for the service.
Yes, under the Controlled Waste Regulations 2012 we are able to charge for the collection of domestic garden waste service.
There are no concessionary rates.
If you are eligible for assisted collections you will also receive assisted collections for garden waste.
You can dispose of your garden waste in a number of ways:
If you move to another address in Derby, take your brown bin(s) with you. If you still want your garden waste service, contact us to transfer the service to your new address. Use the online General Waste Service form or call 0333 2006981.
We are happy to continue providing a garden waste collection service for flats - at a charge of £40 per year for the first brown bin, and £20 per year for any additional brown bins.
Please tell the person responsible for your garden about the charge. They can then make the choice about whether to pay to continue having the garden waste from your property collected.
You will receive a sticker identifying that your bin is paid for and you can write your address onto this sticker - there is nothing we can do to stop residents moving bins but we will have details of the addresses of those who have paid for the service to cross reference where we collect a bin from.
Yes, to participate in the service residents will need to use their brown wheeled bins.
We will no longer be able to accept food waste in the brown bins once the new service starts. This will allow us to send the material for reprocessing in more efficient ways.
We hope to encourage residents to reduce the amount of food waste being produced. Visit www.lovefoodhatewaste.com for some great tips.
Food waste can be home composted or placed in the black bin.
No. The service will run from April until November as over winter we collect such a small amount of garden waste it is not environmentally or financially viable to run the service.
Please visit the Tree Management section of the website to find out more about leaf litter and tree management.
To ensure you get the most out of the service we would recommend that you join the 2016 service by 9 March 2017 to benefit from the full year's service.
If you are signed up to the 2014 service you can report a missed bin go to the report it tab and select the missed bin form.
If you sign up to the 2017 service before 9 March 2017 we you will receive your welcome pack (containing your collections dates) late March/early April.
If you sign up after this date, we will endeavour to get your welcome pack to you as soon as possible, usually within 15 working days.
Please let us know if you haven’t received the pack, using our enquiry form.
If you are signed up to the 2016 Garden Waste Service and your brown bin has gone missing or been damaged please report it to us, use the Replacement Brown Bin form. We can remove your damaged brown bin and deliver a new one.
From April 2014, residents wishing to have their garden waste collected must pay to receive this service.
This is an opt in service. You will have to apply to get the garden waste collections.