Animal activity licence

We are currently experiencing a large number of telephone calls into the service with queries.

If you need to contact us, at the moment we would appreciate an email setting out your enquiry. For general licensing matters, the email address is

If you still feel you need to leave a telephone answer message, please note that we will prioritise your call and may not be able to respond to you if your enquiry could be resolved by visiting the website.

New laws relating to animal activity licensing came into force on 1st October 2018.

The animal activity licence has new nationally set conditions and applies to:

  • animal boarding businesses (including home boarders and day carers)
  • dog breeders
  • pet shops
  • riding establishments
  • people that keep or train animals for exhibitions.

Businesses operating with these activities will need to comply with the new conditions. They will be inspected and assessed before being given a star rating and a licence granted.

Businesses operating under current licences can continue to do so until the expiry date of their licence.

We will send out letters in October 2018 to current licence holders, with information on how to apply for the new-style licences. 

If your current licence expires before December 2018 apply for a new licence as soon as you receive your renewal letter, to ensure you receive your new licence in good time. 

‌‌Application forms and guidance



Public register

The premises and its star rating will be listed on a public register when the animal activity licence has been granted. It will be available as soon as we have the information. 

The Licensing Team is committed to protecting and respecting your privacy when you use our services.  Please view Licensing Team Privacy Notices for further information.  Printed copies are available on request.


Opening times

Day Times
Monday 9.00am to 12.45pm
Tuesday 9.00am to 12.45pm
Wednesday 9.00am to 12.45pm
Thursday 9.00am to 12.45pm
Friday 9.00am to 12.45pm
Saturday Closed
Sunday Closed


Contact details

Post address:
Licensing Team
Derby City Council
The Council House
Corporation Street
Phone: 01332 641951
Minicom: 01332 640666
Fax: 01332 643299
Licensing Team
Derby City Council
The Council House
Corporation Street