We are currently experiencing a large number of telephone calls into the service with queries.
If you need to contact us, at the moment we would appreciate an email setting out your enquiry. For general licensing matters, the email address is licensing@derby.gov.uk.
If you still feel you need to leave a telephone answer message, please note that we will prioritise your call and may not be able to respond to you if your enquiry could be resolved by visiting the website.
People operating an 'adult gaming centre' must have a gaming machines general operating licence issued by the Gambling Commission and premises licence from us.
How do I apply for a new licence?
Complete the gambling premises new application form and send this with the relevant payment.
The following forms can be used to help prepare your notice of application:
The time taken to process an application depends on each individual application. The time period can range from a minimum of one month up to two months, but this could be longer if appeals are made following a committee hearing.
When an application is submitted, a 28 day statutory consultation period will follow. This allows time for local residents, businesses and responsible authorities to give their responses to the application - known as 'representations'. This is done by considering the three licensing objectives.
If posting or handing in the application form(s) at our reception you are required to also serve a copy of the application, including the accompanying documentation, to the responsible authorities on the same day as the application is given to us. If the application is submitted electronically, we will provide copies to the responsible authorities. We can only accept applications for premises within our local authority area.
What category of gaming machines can I provide?
This licence will enable you to make available up to four Category B3 or B4 Gaming Machines and an unlimited number of Category C and D machines.
No one under the age of 18 years is permitted to enter an adult gaming centre.
If you want to operate an arcade that admits children, see our family entertainment centres page.
Will there be any conditions attached to my licence?
We may attach conditions to a premises licence to promote the licensing objectives.
Are there any fees to pay?
The Licensing Team is committed to protecting and respecting your privacy when you use our services. Please view Licensing Team Privacy Notices for further information. Printed copies are available on request.
Opening times
Day |
Times |
Monday |
9am to 12.45pm |
Tuesday |
9am to 12.45pm |
Wednesday |
9am to 12.45pm |
Thursday |
9am to 12.45pm |
Friday |
9am to 12.45pm |
Saturday |
Closed |
Sunday |
Closed |
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