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We are currently experiencing a large number of telephone calls into the service with queries.
If you need to contact us, please email your query to email@example.com.
If you still feel you need to leave a telephone answer message, please note that we will prioritise your call and may not be able to respond to you if your enquiry could be resolved by visiting the website or if it relates to information set out in your renewal pack.
Taxi driver licence renewals
If you are calling to renew your taxi drivers’ licence you can now do this on-line.
(You will need to register and login to use this service)
Please note: We are no longer including an application form in your renewal pack. Please read the renewal letter that you have received which sets out clearly what you need to do.
We issue a combined hackney and private hire driver licence (dual) and a private hire driver licences. They are normally issued for three years.
We have a duty to issue licences to ‘fit and proper’ persons.
As from 1 July 2017 taxi licensing has changed, please see Frequently Asked Questions for queries about training and fees. We now operate the Derby Penalty Point Scheme. Points will be determined at the point of a new application, or at the point of renewal, or if the Licensing Team is notified of a change in circumstances.
The Licensing Team is committed to protecting and respecting your privacy when you use our services. Please view Licensing Team Privacy Notices for further information. Printed copies are available on request.
|Monday||9am to 12.45pm|
|Tuesday||9am to 12.45pm|
|Wednesday||9am to 12.45pm|
|Thursday||9am to 12.45pm|
|Friday||9am to 12.45pm|