Priority Families

What is the Priority Families Programme?

The Priority Families programme is a way of targeting help and support to those families who need it most.

Priority Families focuses on the whole family and unites the skills and expertise of all our frontline partners, rather than support one family member in isolation and tackle one problem at a time.

Who are Priority Families?

Priority families have complex needs. They are households who have at least two of the following:

  • parents and children involved in crime and anti-social behaviour
  • children who have not been attending school regularly
  • children who need help
  • adults out of work or at risk of financial exclusion or young people at risk of worklessness
  • families affected by domestic violence or abuse
  • parents and children with a range of health problems

Tackling just one of their problems at a time is not going to help in the long-term. We must support and engage with every member of the family. The only way we can do this is to work smarter with our partners Schools, the Police, Housing and Health. Learn more on our Priority Families programme criteria page.

How do I nominate Priority Families?

If you are working with a family that meet the criteria you can access additional support and resources to help your family achieve positive change. Find out what resources are available on our additional support for Priority Families page.  You need to nominate the family to the Priority Families team to access extra resources.

To nominate a family take a look at the Nomination Process, complete the Nomination form . You will need to email it to

Data Sharing

To ensure that our work is effective we need to share data with partner agencies.  Our Priority Families Programme is part of a national initiative run by the Department for Communities and Local Government (DCLG).  We are routinely required to submit information on the families worked with and identified as eligible for the Programme.  It is therefore imperative that the family have consented to and signed both the Informed Consent and Information for the Public pages on the original Nominations Form. To know more about what we do with personal data please see the privacy notices in the download section below.

Where do I find more information?

National information:

Other forms:


On this page: