Social Care

Adult Social Care Users

The number of contacts made to social services for support over the past years has increased slightly in line with our increasing population and demand, with 8,920 requests for support made in 2015-16, which is slightly above the national average per 100,000, but below our comparator group average.

The proportion of people who use services and carers who receive self-directed support is 100% which is higher than national and comparator averages.

The proportion of people who receive long term community services who receive direct payments is the 11th highest in England at 41.9%, significantly higher than national and comparator average for 2015-16.

The number of adults in Long Term Residential and Nursing care supported by the council has dropped over the past few years with around 1,045 people in care homes at the end of March 2016.

Based upon the outcomes of hospital discharge after 91 days, a higher proportion of older adults in Derby achieve independence following discharge from hospital than the national and comparator averages. (See diagram below).

Independence following hospital discharge chart

From the annual adult social care user survey commissioned by the Department of Health, a number of quality of life indicators are derived to support the Adult Social Care Outcomes Framework. The main points from the 2015-16 report are:

  • The overarching measure of ‘Quality of Life’ is based upon a number of questions within the survey. Derby service users’ scored the same as the national average (19.1).
  • The proportion of people using social services who feel that they have control over their daily life compares well against national and comparator averages with 79.5% of users replying positively.
  • The percentage of people who were satisfied with the support they received from social services was 52.7% this is lower than the national average of 61.6%, and the percentage of people who use services that feel safe was 67.6% compared to 69.2% nationally.

Avoiding permanent placements is a good indication of delaying dependency, the number of permanent admissions into residential and nursing care in Derby is less than comparator averages with 600 per 100,000 population in 2015-16.


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