Information for adult social care organisations

In Derby, as in the rest of the country, we have changed Adult Social Care to provide our customers with greater choice and control in the support that they receive. This means a more personalised approach which enables customers to have a greater say in what support is provided and how it is provided.  

You may want to promote your organisation, service or activity through one of the local or national directories that we link to in the Choices and types of support available locally section which help our customers to find organisations that can support them.

Market Position Statement

In 2012 we published the first version of our Market Position Statement, which we see as an increasingly important part of our relationship with the social care market. In 2017, we published Issue 2, the updated version of the Market Position Statement.

The Market Position Statement is designed to be a document containing intelligence, information and analysis intended to be of benefit to adult social care providers in Derby.

It aims to describe current and potential future demand and supply. It identifies opportunities for market development and forthcoming changes. It is also the start of a dialogue between us and the provider market.

The Market Position Statement has some of the information providers need to:

  • grow your business: It can help you to make decisions about which services to invest in for the future.
  • identify gaps in the market: At a time of great change, it can help with innovation.
  • react to new business opportunities: It can help you to find out about customer demand.

Download Issue 2 of the Market Position Statement

End of life care for people with dementia living in residential care

Working with staff from residential care homes, Southern Derbyshire Clinical Commissioning Group, families and friends of residents and other stakeholders, we have created a toolkit to support residential care homes in the delivery of high quality End of Life care for people with dementia.

The toolkit was created as part of a project that was funded by the National End of Life Care programme to:

  • improve confidence and understanding of End of Life issues, particularly issues relating to dementia
  • improve End of Life planning for individuals
  • increase the likelihood that residents will die in their place of choice
  • improve understanding of the needs of carers and family.

The toolkit provides guidance and self-help resources to improve staff skills and confidence in providing End of Life care.

For further information, please contact us or email

Adults Medication Policy

The Adults Medication Policy describes the vision for medicines management in adult social care and outlines our commitment to enable and safeguard the wellbeing of customers, employees and others that could be affected.

Respect for the customer and their rights as an individual should be at the heart of the medication process. It must be assumed that every customer can self-medicate, a mediation assessment will either confirm this or prove otherwise.

Treatment and care must be personalised, based on the customers’ needs and preferences.

The document provides details of the roles and responsibilities of assessors, commissioners and providers across all settings in how to achieve the aims.

It gives details of the current legislative requirements, best practice guidance and training standards to ensure the competencies of those who support customers with administration.

A set of guidelines has been developed to support you with this along with tools to support you with medication assessments, audits, error reporting and competencies.


Contact details

Post address:
Adult social care
People Services
Derby City Council
The Council House
Corporation Street
Phone: 01332 640777
Minicom: 01332 640666
Customer Service Centre
Derby City Council
The Council House
Corporation Street