Improving adult social care

Care and support is changing for the better

The Care Act

From April 2015, care and support in England changed. The Care Act helps to make care and support more consistent across the country.

Care and support

‘Care and support’ is the term used to describe the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like getting out of bed, washing, dressing, getting to work, cooking meals, eating, seeing friends, caring for families and being part of the community.

It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event.

Care and support includes the help given by family and friends, as well as any provided by the council or other organisations.

Your wellbeing

Many of us will need care and support at some point in our lives and most people will pay at least something towards the cost of their care. The new national changes are designed to help you plan for the future and put you more in control of the help you receive. Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and remain independent for longer.

If you receive care and support, or you support someone as a carer, you could benefit from the changes.

You could benefit from the changes if you:

  • receive care and support
  • support someone as a carer
  • are planning for future care and support

Support for carers

If you provide unpaid care or support to an adult family member or friend you will be able to get helpful advice and information and may, following a carer's assessment, be eligible for practical support to help you carry on with your caring role. We may put you in touch with local support groups so you have people to talk to, or you may be eligible for practical support, like arranging for someone to step in when you need a short break.

When will the changes come into effect?

Changes to social care came into effect on 1 April 2015.

If you currently receive care and support from the Council you do not need to take any action; this will be discussed with you at your next review meeting after 1 April 2015.

Care Act – Delay to funding reforms

Funding reform was due to come into force in April 2016 but the government has decided to delay implementation until April 2020.

The following proposals are affected:

  • The cap on care costs – delayed until April 2020
  • Changes to the means test – delayed to April 2020
  • A new appeals system – delayed pending the Comprehensive Spending Review in Autumn 2015

The additional time will be used to ensure that everyone with a role in implementation is ready to introduce the new system in April 2020. The time will also be used to ensure that people can understand what it will mean for them and look at what more can be done to support people with the costs of care.


Contact details

Post address:
Adult social care
People Services
Derby City Council
The Council House
Corporation Street
Phone: 01332 640774
Minicom: 01332 640666
Customer Service Centre
Derby City Council
The Council House
Corporation Street