Adult Social Care - What is it?

Adult Social Care is about providing personal and practical support to help people live their lives. It's about supporting individuals to maintain their independence and dignity.

There is a shared commitment by the Government, local councils and providers of services to make sure that people who need care and support have the choice, flexibility and control to live their lives as they wish.

Are you entitled to support from Adult Social Care?

To qualify for support from Adult Social Care you will need to complete an assessment of your care needs. We use the information from your assessment to decide if you qualify for support under the Care Act 2014.

There is a national level of care and support needs that all councils will consider when they assess what help they can give you. To qualify for support:

  • your needs must arise from or are related to a physical or mental impairment or illness
  • as a result of your needs you are unable to achieve two or more outcomes in the areas listed below
  • as a result there is, or is likely to be a significant impact on your wellbeing.

The areas we look at include:

  • eating, drinking and preparing meals
  • personal care
  • being appropriately clothed
  • being able to make use of the home safely
  • running and maintaining the home
  • developing and maintaining family and other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport and recreational facilities
  • carrying out any caring responsibilities for a child

If you have more than £23,250 in savings and capital, you will have to pay the full cost of any support you require. You can still ask for an assessment of your care needs but you will not qualify for any funded support from us.

If you have less than £23,250 in savings or capital and you qualify for funded support from us, a financial assessment will identify how much you will have to contribute towards the cost of your support.

If you don't qualify for funded support from us or have more than £23,250 in savings or capital we can still provide information and advice on services available to support you. For more information, visit our Choices and types of support available locally page.

You can decide not to have a financial assessment. If you choose not to have a financial assessment we will assume that you have more than £23,250 in savings or capital and you will not qualify for funded support from us.

If your savings and capital drop below £23,250, you can contact us again and we will review your assessment.

How do I get a social care assessment?

Before you think about having a full social care assessment, you may want to have a face-to-face chat with a social care worker who can support you to find local solutions  to help you on a day to day basis. Our social care workers are available in a variety of community venues during the week. For more information, please visit our Talking Points page.

To arrange an assessment please contact us to give the advisor some details about yourself. The advisor will do a quick assessment and let you know if you could qualify for funded support. If you do qualify, we'll do a full assessment of your care needs with you and explain what support may be available from the Council.

For more information, visit our Assessment for adult social care page.

Care and Support Jargon Buster

The Care and Support Jargon Buster, created by Think Local Act Personal, is a Plain English Guide to the most commonly used social care words and phrases and what they mean. You can view the Jargon Buster on the Think Local Act Personal website.

Downloads

Contact details

Email:
Post address:
Adult social care
People Services
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS
Phone: 01332 640777
Minicom: 01332 640666
Customer Services Centre
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS