The Healthy Housing Hub

The Healthy Housing Hub works to improve the lives of vulnerable people by reducing the risk of poor health and accidents within the home.

We know people can enjoy a better home environment and improved health and well-being when they are comfortable, confident, secure and safe at home.

To achieve this we aim to:

  • improve health - whether that is physical, mental or general well-being
  • reduce longer-term demand on health and social care services.

If you think your housing conditions may harm your health you should contact a health or social care worker and ask to be referred to our service, especially if you are one of the following:

  • an older person
  • living with a disability
  • living with a long-term health condition
  • pregnant or a family with young children

We receive referrals from any health and care workers and a wide range of other public service, community, charity and volunteer services, including:

  • GPs
  • Community Matrons
  • Community Care Workers
  • Carers
  • Occupational Therapists
  • Social Workers
  • Police
  • Fire Officers
  • Local community groups and volunteers supporting you.

Or if you're not sure, please contact us and we will do our best to help.

You can find out more about how this service could help you by reading Harold's story. Take a look to find out how his life was turned around after he was referred to the Healthy Housing Hub.

Service Evaluation

Studies carried out by Derby City's Public Health Directorate in 2013-14 and 2015-16 found that, at one year post intervention, proportionally fewer hub clients were in need of health or care services.

Healthy Housing Hub Statistics

The full Service Evaluation Research Report is available in the downloads section, and a link to the related ITN report is available in the useful links section.

Of our collaborative Child Home Safety Equipment and Awareness Programme, Ripplez Family Nurse Partnership’s Annual Report for 2018-19, reported a pleasing trend in reducing the incidence of children under 12 months of age admitted at A&E because of an injury or ingestion.
Ripplez FNPs, Derby City’s Children’s Centres, Healthy Housing Hub and Directorate of Public Health continue to work in partnership in the delivery of the Programme; which involves one to one awareness raising in the home of child home safety risks, the provision and fitting of safety equipment and further group awareness and first aid sessions at Children’s Centres.

“The programme was developed because rates for young child attendance at the Emergency Department were of particular Public Health concern. The programme has, so far, produced some very positive results when considering A&E admission because of an injury or ingestion for clients on the FNP caseloads. This figure now sits at 2.4%, reduced from 20% the previous year: with all of this year’s attendances being for young children of 6-12months; and zero being of babies under 6 months. This is a really pleasing trend and could be indicative of the Child Home Safety Equipment Programme’s increase in safety awareness training combined with the provision of safety equipment.” Ripplez Family Nurse Partnership: Annual Report 2018-19

Healthy Housing Hub Annual Report 2018-19

To read our annual report for 2018-19, please click on the on the image:

Healthy Housing Hub Annual Report Image

Project Overview and Performance Reporting 2017-18

To read the interactive Project Overview and Performance Report for 2017-18, please click on the image:

Healthy Housing Summary Report Image

Our winter programme of help for vulnerable people

Each year we work with partners to deliver the City Council's Stay Warm and Healthy in Derby programme to try and help vulnerable people to keep warm at home through cold winter months.

Our programme flyer has information about the type of support and assistance we offer.

Data Protection

Derby City Council will treat all information about you in confidence and in accordance with Data Protection Act 2018. Information gathered in relation to this work will be used in evaluation of the service or for research purposes to better understand links between housing conditions and poor health and, as such, may be shared with authorised third parties for these purposes only. We may also share information with referral partners depending on your specific needs to help you access appropriate services or support. You can opt out of services by contacting us at 

For further information about how your personal information will be used, please view our Privacy Notice. Alternatively you can request a hard copy from the Healthy Housing Hub Manager: at The Council House, Corporation Street, Derby, DE1 2FS; via telephone 01332 640163; via Minicom 01332 640666; or email

Healthy Housing Hub Video

We have created a short video to explain more about the work we do.


Contact details

Post address:
Healthy Housing Hub
Derby City Council
The Council House
Corporation Street
Phone: 01332 640337
Minicom: 01332 640666
Home Repairs
Adults Health and Housing
Derby City Council
The Council House
Corporation Street