COVID Secure campaign launched

Published: 10 May 2021

covid secure bus station

Covid Support Officer Mark Osborne pictured with Karen Smedley at Derby Bus Station

COVID Support Officers, who have been assisting officers from the Food and Safety team since December, are continuing their work to support the recovery with the introduction of a COVID Secure poster campaign to recognise compliant businesses and those with good practices and encourage consumer confidence in their shopping experience.

Venues that have demonstrated consistently high standards of controls within their premises will be awarded with a distinctive window sticker to display for customers, giving them that reassurance that they can shop safely.

Any retail businesses that is interested in the scheme can request a visit by contacting the COVID Support Officers through the Food and Safety team

One venue to receive their COVID secure poster already is Derby bus station following a surprise inspection from the COVID Support Officers and Environmental Health team.

The bus station team are also being put forward for an award for the quality information and guidance provided to customers

Sam Dennis, Director of Communities and Place said:

I’m really very proud of the work the teams are doing to help and support businesses in the city. Helping and advising when things aren’t quite right and now going that extra step to help customers feel safe and secure when visiting shops in the city.

We’d love all the businesses to get in touch and get involved to demonstrate that we are all doing everything we can to provide a safe and secure shopping experience.

Jeff Counsell, Managing Director of trentbarton said:

It’s great news that Derby Bus Station passed its COVID Secure inspection with flying colours. Our customers will value the extra reassurance when using Derby Bus Station.

At trentbarton we’ve been working hard over the past year to provide a safe and secure way to travel, with enhanced cleaning at night and throughout the day, hand sanitiser on board, contactless payments and many more measures.

We’ve earned the ‘WE’RE GOOD TO GO’ official UK mark of approval so customers know they’re safe with us at all times, from bus station to bus stop and back again.

Raj Chander, Arriva General Manager for Derby

We are delighted to see Derby Bus Station being nominated for an award which recognises the quality of information and guidance provided to customers throughout the COVID19 Pandemic. Here at Arriva, our main priority has always been to ensure the safety of our employees and customers. Derby City Council have recognised this too, ensuring safety is a number 1 priority also, whilst committing to keeping the bus station a  customer friendly place  for smart bus travel across the region.


Covid Support Officer Mark Osborne pictured with Karen Smedley at Derby Bus Station 

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