About cookies

plate of chocolate chip cookiesWhat are cookies and why are they used?

Cookies are small text files which identify your computer to our server. They are widely used on the internet to make websites work, or work more efficiently. We send these to your computer for the following reasons:

  • to tailor the website to your browser
  • to help us analyse the use of the website
  • to allow applications on our website to work correctly  - for example, making sure that we know when you have logged on or off and which part of an application you are accessing
  • to optimise the delivery of advertising on the website

We will not use cookies to store any personally identifiable information about you. We will not make any attempt to find out the identities of people visiting our website without their prior permission. 

If we want to collect personally identifiable information through our website for example, when you request a service from us, we will tell you beforehand. We will make it clear when we collect this information and will explain what we intend to do with it. 

Cookies that we use on our sites

The following sections contain detailed information about the cookies we use on our web pages, with information on their expiry and why they are used.

Google Analytics cookies – used on all our sites

The following Google Analytics cookies appear on many of our web sites. You can choose to opt out of Google Analytics on all websites by using the Google Analytics opt-out tool.

CookieNamePurpose

Google Analytics

_ga
_gid
_gat
AMP_TOKEN
_gac_<property-id>

These cookies are set by Google Analytics. These cookies are used to anonymously track visitor numbers and use of the website. We use the information in the Google Analytics tool to compile reports and help us improve the site. 

Further information:

Google Analytics - Privacy Overview

Google Analytics Cookie Usage

Cookies used on the Derby City Council website (www.derby.gov.uk)

CookieNamePurpose

Cookie Information Banner

derbygovukCookiesBanner001
and
derbygovuk-apps-001

These cookies are used to control the appearance of the cookies information banner.

They are set on arrival to the site by default. It expires after a set time and is not set again unless a user changes their cookie settings.

Cookies used on the Derby Direct to You portal (directtoyou.derby.gov.uk)

CookieNamePurpose

Cookie Information Banner

directtoyouCookiesBanner001

This cookie is used to control the appearance of the cookies information banner.

They are set on arrival to the site by default. It expires after a set time and is not set again unless a user changes their cookie settings or we update the last three digits of the cookie name.

Application cookie

.AspNet.ApplicationCookie

This is a session cookie and is set when a user visits the portal. The cookie is used to identify unique users so that their browsing is unique to them..

Application cookie

__RequestVerificationToken_xxxxxxxx

This is an anti-forgery cookie or token. It is used to ensure that the user requesting an online form is the same user that receives the form. The last eight characters will change to be unique to the user session.

Cookies used on the My Account Customer Services portal (myaccount.derby.gov.uk)

CookieNamePurpose

Amazon Web Services Elastic Load Balancer

AWSELB

This cookie is used to direct web requests to the appropriate server, set when a user first visits the website.

Application cookie

firmstep2server

Used to direct your request to the appropriate server. No personal information is stored.

Application cookie

firmstep2session

A unique identifier given to you for the duration of your site visit.

It is used to ensure that you and only you are shown information relevant to you.

It contains no personally identifiable information, but is temporarily linked to your user account when you log in.

Application cookie

ASP.Net_SessionId

A unique identifier given to you for the duration of your site visit.

It is used to ensure that you and only you are shown information relevant to you.

It contains no personally identifiable information, but is temporarily linked to your user account if you log in.

Application cookie

PHPSESSID

This cookie is used by the PHP web server to identify the unique browsing session. It is required for Forms to work.

It expires when the user closes the browser.

Contains the unique ID for the browsing session.

Application cookie

SESSfsauthsession

This cookie is used by the web server software to identify the unique browsing session. A similar function to PHPSESSID, but for a different part of the server. It contains the same information as PHPSESSID. It is required for Forms to work.

It expires when the user closes the browser.

Contains the unique ID for the browsing session.

Application cookie

Simple SAMLSessonID

A third session ID cookie. This one for the SAML login protocol. It is generated even if the SAML protocol isn't used, and simply ignored in that case. It is required for Forms to work if using the SAML login protocol.

It expires when the user closes the browser.

Contains the unique ID for the browsing session.

Application cookie

_ga

Google analytics cookie. This is set by the google analytics software to track navigation and the application usage. 

It expires two years after the last browsing session.

Contains the unique ID for the browsing session. The ID is used only to identify the session for the statistics and is completely anonymous.

Application cookie

lastlogin

It's used to keep track of usage and to manage caching.

It expires when the user closes the browser.

Contains the epoch number of the last login.

Application cookie

fs2logevents

Only set by explicit user action.

Increases the level of internal debug information kept by the browser.

Application cookie

fs2debug

Only set by explicit user action.

Causes the display of a button to allow the user to submit browser debug information for diagnostics.

Application cookie

fs2diag

Only set by explicit user action.

Causes the display of a toolbar that can submit or display browser debug information.

Application cookie

ui-tabs

Used by the client to maintain tabs state when the user moves between pages.

Application cookie

combined.js and 0.js

Used to indicate minification of some js code on the particular site.
These cookies last for the session.

Cookies used on the Councillor Management Information System website (cmis.derby.gov.uk)

Originator

Cookie Name

Type / Expiry Date

Purpose / Further information

cmis.derby.gov.uk

.ASPXANONYMOUS

Persistent - 100,000 minutes (approximately  69 days) from last set or update

Contains an identifier allowing the website to identify and manage use by anonymous users.  

cmis.derby.gov.uk

ASP.NET_SessionId

End of session

Used internally by the CMIS website software to ensure that the correct content is sent to the correct user’s web browser.

cmis.derby.gov.uk

DateInputMode

Persistent – 100 years from last set or update

Contains a setting allowing the website to tailor the type of date input that should be presented to the browser.

cmis.derby.gov.uk

Language

End of session

Contains a setting allowing the website to tailor the language of the website.

Cookies used the online payments provider website (civicaepay.co.uk)

Originator

Cookie Name

Expiry Date

Purpose / Further information

www.civicaepay.co.uk

ASP.NET_SessionId

End of session

It is used internally by the Civica e-pay website software to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

www.civicaepay.co.uk

CookieAccepted

Persistent – 1 year from last set or update

This cookies is used to control the appearance of the cookies information banner.

It is set once the user has accept the statement on the cookie banner. Once expired, or if not present, the user will be presented with the cookie information banner.

 Cookies used on the Housing and Council Tax Benefits provider website (derby.egovhub.net)

Originator

Cookie Name

Expiry Date

Purpose / Further information

derby.egovhub.net

.ASPXAUTH-EGHVIEWER

End of session

This cookie is used to determine whether the user is authenticated (logged in).

derby.egovhub.net

ASP.NET_SessionId

End of session

It is used internally by the IEG4 website software to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

derby.egovhub.net contrast_css Persistent – 1 year from last set or update Used to remember choice of user's contract preference.
derby.egovhub.net textsize_css Persistent – 1 year from last set or update Used to remember choice of user's text size preference.

 

Cookies used on the Council Tax, Benefits and Business Rates Services (revenuesandbenefits.derby.gov.uk/publicaccesslive/selfservice/dashboard.htm)

Originator

Cookie Name

Type / Expiry Date

Purpose / Further information

revenuesandbenefits.derby.gov.uk

JSESSIONID

End of session

It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

revenuesandbenefits.derby.gov.uk

UNIQUEREQID

End of session

It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

Cookies used on the Schools Admissions application (remote.derby.gov.uk/ParentPortal/Live/Website)

Originator

Cookie Name

Type / Expiry Date

Purpose / Further information

remote.derby.gov.uk

ASP.NET_SessionId

End of session

Used internally by the software to ensure that the correct content is sent to the correct user’s web browser.

Cookies used on the our Job Vacancies provider website (dercili.webitrent.com)

Originator

Cookie Name

Expiry Date

Purpose / Further information

dercili.webitrent.com

ap5ohzoY

End of session

Used by the jobs web pages to ensure that the correct content is sent to the correct user’s web browser.

Cookies used on the e-planning application (eplanning.derby.gov.uk)

Originator

Cookie Name

Expiry Date

Purpose / Further information

eplanning.derby.gov.uk

JSESSIONID

End od session

Used internally by the software to ensure that the correct content is sent to the correct user’s web browser.

Cookies used on the secure forms and the Parking Appeals Application (https://secure.derby.gov.uk...)

Originator

Cookie Name

Expiry Date

Purpose / Further information

secure.derby.gov.uk

ASP.NET_SessionId

End of session

It is used internally by the forms to ensure that the correct content is sent to the correct user’s web browser.

Cookies used on the Benefits Calculator and Freedom of Information (secure.derby.gov.uk/foi/) applications

Originator

Cookie Name

Expiry Date

Purpose / Further information

www.derby.gov.uk

ASPSESSIONIDCARQDTST

End of session

It is used internally by the system to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

Cookies used on the Personal Assistant application form and search facility (secure.derby.gov.uk/personal-assistant-form/ and secure.derby.gov.uk/personal-assistant/

Originator

Cookie Name

Expiry Date

Purpose / Further information

secure.derby.gov.uk

ASP.NET_SessionId

End of session

It is used internally by the system to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

Cookies used on the Newsroom website (news.derby.gov.uk

Originator

Cookie Name

Expiry Date

Purpose / Further information

newsroom.derby.gov.uk

AARAfinity

End of session

This cookie is used to aid users who need to stay with a certain instance of web app or website in Azure  

Cookies used on the Adult Social Care - Your Life Your Choice (ylyc.derby.gov.uk/web/portal/pages/home)

Originator

Cookie Name

Type / Expiry Date

Purpose / Further information

ylyc.derby.gov.uk/web/portal/pages/home

JSESSIONID

End of session

It is used internally by the software to make sure that when you use this service we are sending you the correct information to your web browser.  The cookie is essential to the provision of this service. 

ylyc.derby.gov.uk/web/portal/pages/home

acceptCookies

Persistent – 3 months from last set or update

This cookies is used to control the appearance of the cookies information banner.
It is set once the user has accept the statement on the cookie banner. Once expired, or if not present, the user will be presented with the cookie information banner. 

Cookies used on the Livewell Derby -  (www.livewellderby.co.uk)

Originator

Cookie Name

Type / Expiry Date

Purpose / Further information

www.livewellderby.co.uk

OptanonConsent

End of  session     

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. 

 

www.livewellderby.co.uk

OptanonAlertBoxClosed

End of session

www.livewellderby.co.uk

has_js

End of session

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

 

www.livewellderby.co.uk

SESS%id%

23 days

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

 

Cookies set by third party websites

We sometimes embed video, images or other content from websites such as Vimeo, YouTube, Flickr and Twitter. We may also allow you to share links to content on our site with other websites by the use of 'Share' buttons.

As we have no control over the cookies set by these websites, please look at the relevant third party websites for more information.

Change cookie settings for this website

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org.uk or allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.

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