Check out the latest information and advice on coronavirus (COVID-19).
Derby City Council is the local government unitary authority for Derby City. Our address is The Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on 01332 640763 or by email at email@example.com.
We collect information from you when you visit www.derby.gov.uk; also when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
We receive information and referrals that include personal data from a wide range of partners including public sector organisations such as:
We also receive similar information from independent care providers and voluntary/third sector organisations such as:
We also receive similar information from members of the public.
We do not routinely collect personal information from publically accessible sources.
Depending on the service you have requested or need, we may use your information together with other information you have given us to:
If you have applied to be a Shared Lives carer, the information we collect will be used for carrying out a Disclosure and Barring Service check, registering you as a Shared Lives carer, and matching you with potential customers for you to support. We will also use the information so that we can pay you for the services that you provide.
If you have applied to be listed as a Personal Assistant, the information you provide will be used to create your individual profile on the Derby City Council Personal Assistant Register website, which is managed on the Council's behalf by Blue Sky Brokers of 20 Royal Scot Road, Derby.
Coronavirus has been added as a notifiable disease under the Health Protection (Notification) Regulations 2010. The Council have a legal duty to process and share personal information in accordance with the Coronavirus Act 2020. Any such processing will be done in the public interest to promote health and wellbeing.
The Council have a duty to notify Public Health England and the local authority where the individual resides (if different), where there are suspected Coronavirus cases. In this instance, the Council will disclose the information under Article 9(2)(j) of GDPR (processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health), and confidential information can be lawfully disclosed in the public interest, without consent, where the benefits to an individual or to society outweigh both the individuals and the public interest in keeping the information confidential.
The Council may contact staff, service users, residents and patients with messages relating to Coronavirus by text, phone, letter or e-mail. This contact is not direct marketing; therefore we do not need your Consent before contacting you. There is more information available on the national Information Commissioners Office approach to the current epidemic here: https://ico.org.uk/
Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.
We may share your information with the following third parties for the reasons detailed;
The information you provide may be shared with other professionals who may or may not
be involved with you for similar purposes. This can include professionals such as your GP, District Nurses, Community Matrons, Physiotherapists, and Occupational Therapists and so on, It may also be shared with health services, social care support services and equipment providers where that could be a benefit to you and/or in order to promote your personal health and wellbeing. We have published a list of care support services and equipment providers that we contract with.
If applicable, we may share your information with a Direct Payment Support Service provider specified by you or by the Council so that they can help you to administer your Direct Payment and to help you fulfil your duties as an employer (if applicable). We may also ask the same Direct Payment Support Service provider to give us information on your behalf.
We may share your Direct Payment information with a Suitable Person or other Third Party specified by you or by the Council so that they can help you to administer your Direct Payment and to help you fulfil your duties as an employer (if applicable). We may also ask the same Suitable Person or other Third Party to give us information on your behalf.
If we have agreed to issue you with a Pre-Paid Card, your information will be shared with the card provider, allpay Ltd, and with their data processors Carta Worldwide and their data facility providers JCC Payments Systems Ltd.
We may share your information with emergency services so that they can gain emergency access and provide emergency assistance if necessary.
The information you provide may be shared with other departments in the Council such as Derby Advice, Housing and Council Tax Benefit to support your applications and to make sure that you are receiving the right amount and kind of benefit.
All documents relating to a Blue Badge application may be shared within the Local Authority, with other Local Authorities, with the Police and with parking enforcement officers to help detect and prevent fraud.
Blue Badge applications will be uploaded to the national Blue Badge database which is be held by Valtech UK. The badges will then be centrally printed, personalised and distributed by a third party supplier, currently The APS Group, from the information held in the national Blue Badge database.
If you are attending a course provided by the Workforce Learning & Development Team, the information we collect will be used to administer your course(s), invoice for your course(s) and to maintain your training record.
We may share your information with HM Revenues and Customs, and with the Department for Work and Pensions, to help us check that your financial assessment is correct and to help detect and prevent fraud.
We may share your information with the Care Quality Commission (CQC) so that they can monitor the quality of services we are providing. You can read the CQC Privacy Notice.
Information we collect as part of a Deprivation of Liberty Safeguards assessment may be shared with other professionals and interested parties who have been consulted as part of the assessment and authorisation process.
The information you provide may be shared with other departments in the Council for the purpose of preventing and detecting fraud, or the misuse of public funds, or for any legal or statutory requirements. It may also be shared with other public bodies such as The Court of Protection and The Cabinet Office for a similar purpose.
The information you provide may be shared with a third party residential care provider on a commissioned basis.
The information you provide may be shared anonymously with authorised third parties to help evaluate our services or for research purposes to better understand the impact of services.
The information you provide may also be shared with health services to be used in an anonymised way to help improve the planning of health and social care services generally.
We may share information in accordance with the National Fraud Initiative. For more information please refer to: https://www.gov.uk/government/collections/national-fraud-initiative
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
We keep and dispose of all records in line with our record retention schedule. We will comply with Data Protection legislation.
We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.
We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.
There are no automated decision processes used in Adult Social Care.
If you are accessing online services and are under the age of 13‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):