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Engineering within Derby City Council is responsible for the delivery of the council’s highway and highway structures maintenance and improvements projects, the asset management of the structures assets and other internal engineering related consultancy support.
We collect information from you when you visit www.derby.gov.uk; also when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
We do not access personal data from any third party sources outside of the council in the delivery of the Engineering Services.
The Council’s engineering service carry out works in an effort to fulfil public tasks outlined in law. That is, addressing highway maintenance requirements the lawful basis for processing information in relation to such work is completion of public tasks in the public interest.
The Council’s engineering service also carry works of a commercial nature i.e. public real improvements to city centre streets to attract businesses to the city and processing of personal data relating to such works will be justified in accordance with the Council’s legitimate interests.
In accordance with the Council’s legitimate interests and in fulfilment of our public tasks we may use your information to:
Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.
We may share your information with:
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
We keep and dispose of all records in line with our record retention schedule. We will comply with Data Protection legislation.
We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.
We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.
If you are accessing online services and are under the age of 13‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):