Check out the latest information and advice on coronavirus (COVID-19).
We collect information from you when you visit www.derby.gov.uk; also when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
We receive information and referrals that include personal data form a wide range of partners such as Public Health England, Care Quality Commission and the Health and Safety Executive. We also receive similar information from members of the public.
In accordance with our public tasks we use the information collected to enable us to contact you in relation to food hygiene and health and safety inspections, during the investigation of complaints about your businesses and to keep you informed on new guidance or legal requirements. In the case of an investigations or complaints, the information may be used to identify the source of illness, identify the cause of an accident or investigation breaches of businesses obligations in law.
Coronavirus has been added as a notifiable disease under the Health Protection (Notification) Regulations 2010. The Council have a legal duty to process and share personal information in accordance with the Coronavirus Act 2020. Any such processing will be done in the public interest to promote health and wellbeing.
The Council have a duty to notify Public Health England and the local authority where the individual resides (if different), where there are suspected Coronavirus cases. In this instance, the Council will disclose the information under Article 9(2)(j) of GDPR (processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health), and confidential information can be lawfully disclosed in the public interest, without consent, where the benefits to an individual or to society outweigh both the individuals and the public interest in keeping the information confidential.
The Council may contact staff, service users, residents and patients with messages relating to Coronavirus by text, phone, letter or e-mail. This contact is not direct marketing; therefore we do not need your Consent before contacting you. There is more information available on the national Information Commissioners Office approach to the current epidemic here: https://ico.org.uk/
Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.
We do not share your information with anyone else unless we are required to do so by law or it is necessary to provide our services to you. We may share your information with the following:
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
The information we collect is carefully stored electronically. We will hold a completed registration form or application for approval for the duration that the business is in operation to enable it to be used as evidence as required. Once the business is closed it is retained for seven years.
Information collected as part of an investigation is kept for seven years following the completion of an investigation, except in the case of an accident to a minor when data is retained for 7 years from attaining the age of 18. If the investigation relates to exposure to noise, vibration, lead, asbestos and chemical, the information is retained for 40 years from attaining age 18.
We keep and dispose of all records in line with our record retention schedule. We will comply with Data Protection legislation.
We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.
We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.
If you are accessing online services and are under the age of 13‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):