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Derby City Council is the local government unitary authority for Derby City. Our address is The Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on 01332 640763 or by email at email@example.com.
We collect information from you when you visit www.derby.gov.uk; also when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
We receive information and referrals that include personal data form a wide range of partners such as Derbyshire Fire and Rescue Service, Derbyshire Constabulary and Social Care Teams at the Council. We also receive similar information from members of the public.
If you are a landlord of a privately rented dwelling we use the information collected to enable us to contact you in connection with Housing Standards inspections and any subsequent enforcement. We will also use your information to keep you informed on new guidance or legal requirements.
If you are a tenant of a privately rented dwelling, we will use your information to contact you in connection with Housing Standards inspections and to keep you informed of our progress when enforcing against your landlord.
Your information may be shared within the Council, and with external agencies and other Government Departments. We do not share your information with anyone else unless we are required to do so by law or it is necessary to provide our services to you.
Amongst others we may share your information with the following:
We do not share your information with anyone else unless we are required to do so by law or it is necessary to provide our services to you. We may share your information with the following:
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
The information we collect is carefully stored electronically. We will hold completed House in Multiple (HMO) licence documents for the period that the HMO licence is in operation to enable it to be used as evidence as required. Once the licensing requirement ceases, documents are retained for 7 years.
Information collected in connection with inspections of dwellings and any subsequent enforcement is kept for 7 years following the completion of an investigation. We keep and dispose of all records in line with our record retention schedule.
We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):