Check out the latest information and advice on coronavirus (COVID-19).
Derby City Council is the local government unitary authority for Derby City. Our address is The Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on 01332 640763 or by email at firstname.lastname@example.org.
We collect information from you when you visit www.derby.gov.uk; also when you contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
If you are in contact with a council department, or have contacted your local councillor, and asked for their assistance in resolving an issue that you may have, then the information you have provided to the department or councillor may be passed on to us so we can help to address your issue when we advise the department or councillor.
The reverse may be the case, where you may not have initiated the contact but a council department or councillor refers a matter about you to us seeking advice.
Another instance where we may gain information about you from a third party is where you may be involved in correspondence, negotiation or dispute with or involving the Council, and we receive information about you from a court, tribunal, solicitor, other person representing you, or other interested third party.
In accordance with our legal obligations, legitimate interests and in the fulfilment of our public tasks we may use your information to:
We are under a duty to disclose information to our insurers under the Insurance Act 2015 and the terms and conditions of the policies. In relation to Insurance Claims, we are under a duty to disclose personal information as per Part 31 of the Civil Procedure Rules.
More information about why we process your information on the relevant service areas privacy notice. For example;
Coronavirus has been added as a notifiable disease under the Health Protection (Notification) Regulations 2010. Under the Public Health (Control of Disease) Act 1984 and associated Regulations; and the Coronavirus Act 2020 and associated Regulations the Council has a legal duty to store, process and share personal information. The information will be stored, processed and shared as part of the national, and local Coronavirus Test and Trace operations where necessary for investigations, as well as the testing and tracing of individuals, groups or businesses; and to assist in the investigation into cases of Coronavirus; Coronavirus outbreaks and issues of non-compliance with the Acts and associated Regulations. The information will also be used; interrogated and mapped to inform the Councils actions and decision making processes. Any such storage, processing or sharing of information will be done in the public interest in order to promote health and wellbeing.
During the investigation of cases and/or outbreaks of Coronavirus, information which is gathered may be shared between departments within Derby City Council; with other Councils associated with an outbreak; other health services or with other government bodies associated with the control of the Coronavirus. The Council has a duty to notify national Government bodies, such as Public Health England, and the relevant local authority where an individual resides (if different), where there are suspected Coronavirus cases. The Council will disclose the information under Article 9(2)(j) of GDPR (processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health), and confidential information may be lawfully disclosed in the public interest, without consent, where the benefits to an individual or to society outweigh both the individual’s and the public interest in maintaining the confidentiality of such data.
The Council may contact staff, service users, residents, patients, businesses and premises with messages relating to Coronavirus by text, phone, letter or e-mail. This contact is not direct marketing; therefore we do not need your Consent before contacting you. There is more information available on the national Information Commissioners Office approach to the current epidemic here: https://ico.org.uk/
Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.
We regularly share with Her Majesties Court and Tribunal Service, Counsel, Opponent Solicitors, Witnesses, Experts (Medical - Buildings), Mediators - In addition we MAY in certain circumstances share with Ombudsman, ACAS, Insurers, Other statutory agencies for example Police, Fire, Other Local Authorities
We regularly share insurance data with our Broker, Insurers, External Solicitors, Opponent Solicitors and Experts.
We may share information in accordance with the National Fraud Initiative. For more information please refer to:
We keep and dispose of all records in line with our record retention schedule. We will comply with Data Protection legislation.
We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.
Legal services do not carry out any automated decisions.
If you are accessing online services and are under the age of 13‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):