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Livewell and Active Living deliver Derby City Council’s healthy lifestyle service and physical activity strategy (called Move More Derby). Derby City Council is the local government unitary authority for Derby City. Our address is The Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on 01332 640763 or by email at firstname.lastname@example.org.
We collect information from you when you fill in any forms when you visit livewellderby.co.uk and movemorederby.co.uk; also when you attend activation, review or 1-1 meetings, contact us in writing, speak to us on the phone, by email or any other type of electronic communication, or talk to us face to face.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
We receive referrals for our services from the following third parties:
We may use your information to:
If you feature in an image or video we will have taken reasonable steps to seek your consent and/or to inform you. You can object to the use of an image or video that features you by emailing email@example.com.
Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.
We may share your information with the following third parties for the reasons detailed:
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
We are one of many organisations working within health and social care to improve health and wellbeing for patients as well as the public. Information collected from you when you use our services may be stored and shared with services or partner organisations for purposes other than your individual care, for instance to help with:
This may only take place when there is a clear legal basis to use this information. Confidential information about your health and care will only be used in limited circumstances where it is not possible to use anonymised data.
You have a choice about whether you want your confidential information to be used in this way. If you are happy for your information to be used in this way you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.
For more information or to register your choice to opt out please visit https://www.nhs.uk/your-nhs-data-matters/. You can choose to opt in at any time.
Please be aware that the National Data Opt Out does not apply to information used for marketing purposes, your data would only be used in this way with your specific agreement.
All Health and Social Care organisations should have systems and process in place so they can be compliant with the national data opt-out and apply your choice to any confidential patient information they use or share for purposes beyond your individual care.
Our organisation is compliant with the national opt out policy.
We keep and dispose of all records in line with our record retention schedule. We will comply with Data Protection legislation.
We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.
We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.
Livewell has automated decision processing in relation to eligibility criteria due to the way it is funded. Applicants outside of the criteria will be automatically prevented from continuing to apply online if they are ineligible. Situations where automated processing will take place includes:
Should you require intervention or wish to contest the decision please email firstname.lastname@example.org.
If you are accessing online services and are under the age of 13‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.
If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer;
For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):